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Author Topic: Not loading iTunes Music Videos.  (Read 2259 times)

jlharing99

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Not loading iTunes Music Videos.
« on: March 01, 2006, 08:51:46 am »
In-depth details:
0112632: Import: Process: Starting import (JRiver Media Center 11.1.133 (registered))
0112642: Import: GetMissingAndUpdateFiles: Start
0123237: Import: GetMissingAndUpdateFiles: Finish (10595 ms)
0123237: Import: GetSearchFolderList: Start
0123237: Import: GetSearchFolderList: Include: H:\iTunes\iTunes Music\
0123237: Import: GetSearchFolderList: Exclude: C:\Documents and Settings\jharing\Application Data\J River\Media Center 11\Thumbnails\{9DB0CD8F-009B-4EA1-8DC6-D13155917091}\
0123237: Import: GetSearchFolderList: Finish (0 ms)
0123237: Import: GetNewFiles: Start
0123277: Import: AddFile: Found: H:\iTunes\iTunes Music\Uncle Kracker\Unknown Album\Drift Away.m4v
0123297: Import: AddFile: Found: H:\iTunes\iTunes Music\U2\Unknown Album\Vertigo.m4v
0123378: Import: AddFile: Found: H:\iTunes\iTunes Music\Battlestar Galactica\Sci Fi Inside - Battlestar Galactica\01 Sci Fi Inside - Battlestar Galact.m4v
0123458: Import: AddFile: Found: H:\iTunes\iTunes Music\Scorpions\Unknown Album\Wind of Change.m4v
0123478: Import: AddFile: Found: H:\iTunes\iTunes Music\Billy Joel\Unknown Album\Piano Man.m4v
0123508: Import: AddFile: Found: H:\iTunes\iTunes Music\Michael Crichton\The Lost World\01 The Lost World.m4b
0123568: Import: AddFile: Found: H:\iTunes\iTunes Music\Dan Brown\The Da Vinci Code\01 The Da Vinci Code.m4b
0123578: Import: AddFile: Found: H:\iTunes\iTunes Music\Podcasts\NBC News - Today Show\NBC News - Today Show - 03-01-2006-0.mp3
0123628: Import: AddFile: Found: H:\iTunes\iTunes Music\SpongeBob SquarePants\SpongeBob SquarePants, Season 1\02 Bubblestand _ Ripped Pants.m4v
0123668: Import: AddFile: Found: H:\iTunes\iTunes Music\Unknown Artist\Unknown Album\DOMINO1[1].m4v
0123698: Import: AddFile: Found: H:\iTunes\iTunes Music\50 Cent\Get Rich or Die Tryin'\01 Intro.mp3
0123718: Import: GetNewFiles: Finish (481 ms)
0123718: Import: MakeLibraryBackup: Start
0124760: Import: MakeLibraryBackup: Finish (1042 ms)
0124760: Import: ImportNewFiles: Start
0124760: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Uncle Kracker\Unknown Album\Drift Away.m4v
0128224: Import: ImportNewFiles:     Failed to analyze / add
0128224: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\U2\Unknown Album\Vertigo.m4v
0128685: Import: ImportNewFiles:     Failed to analyze / add
0128685: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Battlestar Galactica\Sci Fi Inside - Battlestar Galactica\01 Sci Fi Inside - Battlestar Galact.m4v
0129036: Import: ImportNewFiles:     Failed to analyze / add
0129036: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Scorpions\Unknown Album\Wind of Change.m4v
0129266: Import: ImportNewFiles:     Failed to analyze / add
0129266: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Billy Joel\Unknown Album\Piano Man.m4v
0129546: Import: ImportNewFiles:     Failed to analyze / add
0129546: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Michael Crichton\The Lost World\01 The Lost World.m4b
0131099: Import: ImportNewFiles:     Failed to analyze / add
0131099: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Dan Brown\The Da Vinci Code\01 The Da Vinci Code.m4b
0133302: Import: ImportNewFiles:     Failed to analyze / add
0133312: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Podcasts\NBC News - Today Show\NBC News - Today Show - 03-01-2006-0.mp3
0133853: Import: ImportNewFiles:     New File: H:\iTunes\iTunes Music\Podcasts\NBC News - Today Show\NBC News - Today Show - 03-01-2006-0.mp3
0133863: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\SpongeBob SquarePants\SpongeBob SquarePants, Season 1\02 Bubblestand _ Ripped Pants.m4v
0134303: Import: ImportNewFiles:     Failed to analyze / add
0134303: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Unknown Artist\Unknown Album\DOMINO1[1].m4v
0134974: Import: ImportNewFiles:     Failed to analyze / add
0134974: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\50 Cent\Get Rich or Die Tryin'\01 Intro.mp3
0135255: Import: ImportNewFiles:     Ignored (already in database, etc.)
0135255: Import: ImportNewFiles: Finish (10495 ms)
0135255: Import: FixBrokenLinks: Start
0135255: Import: FixBrokenLinks: Finish (0 ms)
0135255: Import: Process: Finish (22623 ms)
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Yaobing

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Re: Not loading iTunes Music Videos.
« Reply #1 on: March 01, 2006, 09:47:06 am »
Can you redo a log turning on Playback log type as well as Import log type? Thanks.
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Yaobing Deng, JRiver Media Center

jlharing99

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Re: Not loading iTunes Music Videos.
« Reply #2 on: March 01, 2006, 09:55:01 am »
Where do I turn that on at?
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Yaobing

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Re: Not loading iTunes Music Videos.
« Reply #3 on: March 01, 2006, 09:58:28 am »
Help -> Configure debug logging ...

Under "Types of events to log" check "Playback" as well as "Import".
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Yaobing Deng, JRiver Media Center

jlharing99

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Re: Not loading iTunes Music Videos.
« Reply #4 on: March 01, 2006, 10:00:45 am »
They are both already checked?  Anything else that would help?

Joe

PS This is the last issure that is holding me to iTunes......
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Yaobing

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Re: Not loading iTunes Music Videos.
« Reply #5 on: March 01, 2006, 10:59:52 am »
Please try doing a complete uninstall and then reinstall.
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Yaobing Deng, JRiver Media Center

jlharing99

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Re: Not loading iTunes Music Videos.
« Reply #6 on: March 01, 2006, 12:32:40 pm »
Uninstalled then reinstalled 111133 and MC would not start up.  Uninstalled and reinstalled 111130 and then ran 111133 and imported and got the same results, same 9 files not being imported.

Joe
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Yaobing

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Re: Not loading iTunes Music Videos.
« Reply #7 on: March 01, 2006, 12:55:49 pm »
Does the log file look different after reinstallation?
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Yaobing Deng, JRiver Media Center

jlharing99

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Re: Not loading iTunes Music Videos.
« Reply #8 on: March 01, 2006, 01:04:33 pm »
Not realy much different.

Library now has 2454 files. Search and update took 0:23.

Imported 0 new files.
Failed to import 9 files.

In-depth details:
2660645: Import: Process: Starting import (JRiver Media Center 11.1.133 (registered))
2660746: Import: GetMissingAndUpdateFiles: Start
2667235: Import: GetMissingAndUpdateFiles: Finish (6489 ms)
2667235: Import: GetSearchFolderList: Start
2667265: Import: GetSearchFolderList: Include: H:\iTunes\iTunes Music\
2667265: Import: GetSearchFolderList: Exclude: C:\Documents and Settings\jharing\Application Data\J River\Media Center 11\Thumbnails\{518BF7CB-2456-42EF-9702-8C3A7E4D8A27}\
2667265: Import: GetSearchFolderList: Finish (30 ms)
2667265: Import: GetNewFiles: Start
2667385: Import: AddFile: Found: H:\iTunes\iTunes Music\Uncle Kracker\Unknown Album\Drift Away.m4v
2667385: Import: AddFile: Found: H:\iTunes\iTunes Music\U2\Unknown Album\Vertigo.m4v
2667655: Import: AddFile: Found: H:\iTunes\iTunes Music\Battlestar Galactica\Sci Fi Inside - Battlestar Galactica\01 Sci Fi Inside - Battlestar Galact.m4v
2668106: Import: AddFile: Found: H:\iTunes\iTunes Music\Scorpions\Unknown Album\Wind of Change.m4v
2668126: Import: AddFile: Found: H:\iTunes\iTunes Music\Billy Joel\Unknown Album\Piano Man.m4v
2668236: Import: AddFile: Found: H:\iTunes\iTunes Music\Michael Crichton\The Lost World\01 The Lost World.m4b
2668737: Import: AddFile: Found: H:\iTunes\iTunes Music\Dan Brown\The Da Vinci Code\01 The Da Vinci Code.m4b
2668857: Import: AddFile: Found: H:\iTunes\iTunes Music\SpongeBob SquarePants\SpongeBob SquarePants, Season 1\02 Bubblestand _ Ripped Pants.m4v
2669218: Import: AddFile: Found: H:\iTunes\iTunes Music\Unknown Artist\Unknown Album\DOMINO1[1].m4v
2670169: Import: GetNewFiles: Finish (2904 ms)
2670169: Import: MakeLibraryBackup: Start
2671751: Import: MakeLibraryBackup: Finish (1582 ms)
2671751: Import: ImportNewFiles: Start
2671751: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Uncle Kracker\Unknown Album\Drift Away.m4v
2677780: Import: ImportNewFiles:     Failed to analyze / add
2677780: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\U2\Unknown Album\Vertigo.m4v
2678331: Import: ImportNewFiles:     Failed to analyze / add
2678331: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Battlestar Galactica\Sci Fi Inside - Battlestar Galactica\01 Sci Fi Inside - Battlestar Galact.m4v
2678671: Import: ImportNewFiles:     Failed to analyze / add
2678671: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Scorpions\Unknown Album\Wind of Change.m4v
2678862: Import: ImportNewFiles:     Failed to analyze / add
2678872: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Billy Joel\Unknown Album\Piano Man.m4v
2679082: Import: ImportNewFiles:     Failed to analyze / add
2679082: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Michael Crichton\The Lost World\01 The Lost World.m4b
2680574: Import: ImportNewFiles:     Failed to analyze / add
2680584: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Dan Brown\The Da Vinci Code\01 The Da Vinci Code.m4b
2682417: Import: ImportNewFiles:     Failed to analyze / add
2682417: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\SpongeBob SquarePants\SpongeBob SquarePants, Season 1\02 Bubblestand _ Ripped Pants.m4v
2682767: Import: ImportNewFiles:     Failed to analyze / add
2682777: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Unknown Artist\Unknown Album\DOMINO1[1].m4v
2683678: Import: ImportNewFiles:     Failed to analyze / add
2683678: Import: ImportNewFiles: Finish (11927 ms)
2683678: Import: FixBrokenLinks: Start
2683678: Import: FixBrokenLinks: Finish (0 ms)
2683678: Import: Process: Finish (23053 ms)
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Matt

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Re: Not loading iTunes Music Videos.
« Reply #9 on: March 01, 2006, 01:24:50 pm »
I think Yaobing is hoping for the log from Help > Configure Debug Logging...

(the one after an import only shows import type log outputs)
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Matt Ashland, JRiver Media Center

jlharing99

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Re: Not loading iTunes Music Videos.
« Reply #10 on: March 01, 2006, 01:31:36 pm »
It is a large file, is there an email I can send it to?

Joe
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JimH

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Re: Not loading iTunes Music Videos.
« Reply #11 on: March 01, 2006, 01:41:23 pm »
Paste the last 100 lines or so here.
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jlharing99

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Re: Not loading iTunes Music Videos.
« Reply #12 on: March 01, 2006, 01:43:04 pm »
2678872: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Billy Joel\Unknown Album\Piano Man.m4v
2678872: Database: CMediaDatabase::AddFile: Start
2678872: Database: CMediaDatabase::GetFile: Start
2678872: Database: CMediaDatabase::GetFile: Finish (0 ms)
2679082: Database: CMediaDatabase::AddFile: Finish (210 ms)
2679082: Import: ImportNewFiles:     Failed to analyze / add
2679082: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Michael Crichton\The Lost World\01 The Lost World.m4b
2679082: Database: CMediaDatabase::AddFile: Start
2679082: Database: CMediaDatabase::GetFile: Start
2679082: Database: CMediaDatabase::GetFile: Finish (0 ms)
2680574: Database: CMediaDatabase::AddFile: Finish (1492 ms)
2680574: Import: ImportNewFiles:     Failed to analyze / add
2680584: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Dan Brown\The Da Vinci Code\01 The Da Vinci Code.m4b
2680584: Database: CMediaDatabase::AddFile: Start
2680584: Database: CMediaDatabase::GetFile: Start
2680584: Database: CMediaDatabase::GetFile: Finish (0 ms)
2682417: Database: CMediaDatabase::AddFile: Finish (1833 ms)
2682417: Import: ImportNewFiles:     Failed to analyze / add
2682417: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\SpongeBob SquarePants\SpongeBob SquarePants, Season 1\02 Bubblestand _ Ripped Pants.m4v
2682417: Database: CMediaDatabase::AddFile: Start
2682417: Database: CMediaDatabase::GetFile: Start
2682417: Database: CMediaDatabase::GetFile: Finish (0 ms)
2682767: Database: CMediaDatabase::AddFile: Finish (350 ms)
2682767: Import: ImportNewFiles:     Failed to analyze / add
2682777: Import: ImportNewFiles: Adding: H:\iTunes\iTunes Music\Unknown Artist\Unknown Album\DOMINO1[1].m4v
2682777: Database: CMediaDatabase::AddFile: Start
2682777: Database: CMediaDatabase::GetFile: Start
2682777: Database: CMediaDatabase::GetFile: Finish (0 ms)
2683678: Database: CMediaDatabase::AddFile: Finish (901 ms)
2683678: Import: ImportNewFiles:     Failed to analyze / add
2683678: Import: ImportNewFiles: Finish (11927 ms)
2683678: Import: FixBrokenLinks: Start
2683678: Import: FixBrokenLinks: Finish (0 ms)
2683678: Import: Process: Finish (23053 ms)
2727391: Database: CMediaFileIOLoad::Load: Loading: C:\Documents and Settings\jharing\Application Data\J River\Media Center 11\Library\Cache\File List Sort\Cache (4).dat
2731858: General: CPodcastMain::Update: Start
2731858: General: CPodcastMain::Update: Finish (0 ms)
2787277: Database: MCDB::Save: Start
2787277: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
2787277: Database: CMediaFileIOSave::Load: Saving: C:\Documents and Settings\jharing\Application Data\J River\Media Center 11\Library\view state (index).jmd
2787478: Database: MCDB::Save: Finish (201 ms)
2791964: General: CPodcastMain::Update: Start
2791964: General: CPodcastMain::Update: Finish (0 ms)
2852071: General: CPodcastMain::Update: Start
2852071: General: CPodcastMain::Update: Finish (0 ms)
2907490: Database: MCDB::Save: Start
2907490: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
2907490: Database: MCDB::Save: Finish (0 ms)
2912177: General: CPodcastMain::Update: Start
2912177: General: CPodcastMain::Update: Finish (0 ms)
2972283: General: CPodcastMain::Update: Start
2972283: General: CPodcastMain::Update: Finish (0 ms)
3027503: Database: MCDB::Save: Start
3027503: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3027503: Database: MCDB::Save: Finish (0 ms)
3032390: General: CPodcastMain::Update: Start
3032390: General: CPodcastMain::Update: Finish (0 ms)
3092496: General: CPodcastMain::Update: Start
3092496: General: CPodcastMain::Update: Finish (0 ms)
3147515: Database: MCDB::Save: Start
3147515: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3147515: Database: MCDB::Save: Finish (0 ms)
3152603: General: CPodcastMain::Update: Start
3152603: General: CPodcastMain::Update: Finish (0 ms)
3212709: General: CPodcastMain::Update: Start
3212709: General: CPodcastMain::Update: Finish (0 ms)
3267518: Database: MCDB::Save: Start
3267518: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3267518: Database: MCDB::Save: Finish (0 ms)
3272816: General: CPodcastMain::Update: Start
3272816: General: CPodcastMain::Update: Finish (0 ms)
3332922: General: CPodcastMain::Update: Start
3332922: General: CPodcastMain::Update: Finish (0 ms)
3387531: Database: MCDB::Save: Start
3387531: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3387531: Database: MCDB::Save: Finish (0 ms)
3393028: General: CPodcastMain::Update: Start
3393028: General: CPodcastMain::Update: Finish (0 ms)
3453135: General: CPodcastMain::Update: Start
3453135: General: CPodcastMain::Update: Finish (0 ms)
3507533: Database: MCDB::Save: Start
3507533: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3507533: Database: MCDB::Save: Finish (0 ms)
3513241: General: CPodcastMain::Update: Start
3513241: General: CPodcastMain::Update: Finish (0 ms)
3573348: General: CPodcastMain::Update: Start
3573348: General: CPodcastMain::Update: Finish (0 ms)
3627546: Database: MCDB::Save: Start
3627546: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3627546: Database: MCDB::Save: Finish (0 ms)
3633454: General: CPodcastMain::Update: Start
3633474: General: CPodcastMain::TallyAndPurge: Start
3633504: General: CPodcastMain::TallyAndPurge: Search Complete
3633504: General: CPodcastMain::TallyAndPurge: Sort Complete
3633504: General: CPodcastMain::TallyAndPurge: Gathered Statistics
3633504: General: CPodcastMain::TallyAndPurge: Finish (30 ms)
3633504: General: CPodcastMain::Update: Finish (50 ms)
3693611: General: CPodcastMain::Update: Start
3693611: General: CPodcastMain::Update: Finish (0 ms)
3747548: Database: MCDB::Save: Start
3747548: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3747548: Database: MCDB::Save: Finish (0 ms)
3753717: General: CPodcastMain::Update: Start
3753717: General: CPodcastMain::Update: Finish (0 ms)
3813824: General: CPodcastMain::Update: Start
3813824: General: CPodcastMain::Update: Finish (0 ms)
3867561: Database: MCDB::Save: Start
3867561: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3867561: Database: MCDB::Save: Finish (0 ms)
3873930: General: CPodcastMain::Update: Start
3873930: General: CPodcastMain::Update: Finish (0 ms)
3934036: General: CPodcastMain::Update: Start
3934036: General: CPodcastMain::Update: Finish (0 ms)
3987573: Database: MCDB::Save: Start
3987573: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
3987573: Database: MCDB::Save: Finish (0 ms)
3994143: General: CPodcastMain::Update: Start
3994143: General: CPodcastMain::Update: Finish (0 ms)
4054249: General: CPodcastMain::Update: Start
4054249: General: CPodcastMain::Update: Finish (0 ms)
4107576: Database: MCDB::Save: Start
4107576: Database: MCDB::Save: Saving (bCleanDB: 0, bForce: 0)
4107576: Database: MCDB::Save: Finish (0 ms)
4114356: General: CPodcastMain::Update: Start
4114356: General: CPodcastMain::Update: Finish (0 ms)
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Yaobing

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Re: Not loading iTunes Music Videos.
« Reply #13 on: March 01, 2006, 02:08:50 pm »
Is there a chance that you can find the files in the library? Maybe not under Videos, but under Documents?

Please send the log file to me. My email is yaobing at jriver dot com
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Yaobing Deng, JRiver Media Center

Yaobing

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Re: Not loading iTunes Music Videos.
« Reply #14 on: March 10, 2006, 09:39:51 am »
These files, which turned out to be protected (iTune purchases), can not be played in MC because Quicktime engine refuses to open them.
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Yaobing Deng, JRiver Media Center
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