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Author Topic: Error 31  (Read 1726 times)

japer

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Error 31
« on: August 13, 2006, 12:50:04 am »

I downloaded and installed this version.  However, it keeps crashing on me.  And is says "error#31.  An essential component is corrupted or missing."  I have already tried uninstalling and installing it again.  Is anybody else getting this error?  Please let me know.  I really like this software but I don't want to purchase it if it will continue crashing.  Thanks
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JimH

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Re: Error 31
« Reply #1 on: August 13, 2006, 07:09:48 am »

Try reinstalling your license.
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japer

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Re: Error 31
« Reply #2 on: August 14, 2006, 03:46:51 am »

i don't have a license yet.  i was using the trial version.  it works for a few minutes then i get the error.  what does error 31 mean?
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johngal

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Re: Error 31
« Reply #3 on: August 14, 2006, 04:10:38 am »

Hi,

I don’t know if I should post here or start a new thread but this seems similar.
I’m getting “critical error #30”. I’m also using the 30 day trial of MC11. I do have a license for MC10 though. I’ve uninstalled but to no avail.
Any ideas?

Cheers
John
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Alex B

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Re: Error 31
« Reply #4 on: August 14, 2006, 04:25:03 am »

I have no definitive answer, but this thread may help:

http://yabb.jriver.com/interact/index.php?topic=32534.0

Did you guys try to search the forum?
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The Cosmic Bird - a triple merger of galaxies: http://eso.org/public/news/eso0755

japer

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Re: Error 31
« Reply #5 on: August 14, 2006, 04:46:52 am »

i checked the fourm and most of the people get this error due to a virus.  however, i did a virus scan and i have no virus. 
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