INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: lost registration code, no recognition of email address  (Read 692 times)

John

  • Guest
lost registration code, no recognition of email address
« on: September 13, 2002, 05:05:47 am »

When I ask for my registration code (I lost it), am told you can't find it, so I am unable to Restore.  As far as I can tell I am still registered, so why won't it give me my code?
Logged

JimH

  • Citizen of the Universe
  • *****
  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:lost registration code, no recognition of email address
« Reply #1 on: September 13, 2002, 05:09:12 am »

Please see the FAQ under Jukebox/purchase above, but you may have a 7.x license or older.  These can't be recovered.
Logged
Jim Hillegass
JRiver Media Center / Media Jukebox

nila

  • Guest
RE:lost registration code, no recognition of email address
« Reply #2 on: September 13, 2002, 06:22:18 am »

Just some advice,
I had this error the other day, the e-mail check is case sensitive.

Try a few different casings for your e-mail (my problem was I needed to write it like this: Nila@... instead of nila@...)

Might solve your problem for you :)
Logged

gateley

  • Guest
RE:lost registration code, no recognition of email address
« Reply #3 on: September 13, 2002, 07:34:20 am »

Hi Nila,

I fixed the case sensitivity thing the day you reported it.

j
Logged

nila

  • Guest
RE:lost registration code, no recognition of email address
« Reply #4 on: September 13, 2002, 08:30:19 am »

wahoo,
go on gately :)

Guess he's out of luck then as far as my advice solving his problems goes.
Logged

gateley

  • Guest
RE:lost registration code, no recognition of email address
« Reply #5 on: September 13, 2002, 11:21:05 am »

Maybe (out of luck), but it's not hard to fix if you read the FAQ :^)

Thanks for finding the email thing.

j
Logged
Pages: [1]   Go Up