Topic: MJ Tech Support... Where are You?? (Read 1170 times)

duesy · « **on:** June 11, 2003, 04:58:12 pm »

I make a purchase and occasionally need tech support. Sometimes you respond, sometimes the replies raise more questions left unanswered, and other times you don't even bother. A web forum is no excuse to avoid what would be expected via call-in support. Don't expect other users to save the day. Blowing off a consumer is not exactly an effective customer retention policy. Please review my file of two outstanding inquiries from June 4 and respond.

JimH · « **Reply #1 on:** June 11, 2003, 05:40:21 pm »

If you don't get an answer, please bump your original post by replying to it with "bump". We do try.

KingSparta · « **Reply #2 on:** June 11, 2003, 05:41:05 pm »

>> MJ Tech Support... Where are You??
getting ready for bed I think, it's dark out side

duesy · « **Reply #3 on:** June 13, 2003, 09:44:04 am »

Has it remained dark there since June 4? Are you awake yet? Please respond to my two queries concerning Buffering and Playlists.

John Gateley · « **Reply #4 on:** June 13, 2003, 11:33:52 am »

As Jim said - please reply to your queries with the single word "bump:.

j

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Author Topic: MJ Tech Support... Where are You?? (Read 1170 times)

duesy

MJ Tech Support... Where are You??

JimH

Re: MJ Tech Support... Where are You??

KingSparta

Re: MJ Tech Support... Where are You??

duesy

Re: MJ Tech Support... Where are You??

John Gateley

Re: MJ Tech Support... Where are You??