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[duesy]

I make a purchase and occasionally need tech support. Sometimes you respond, sometimes the replies raise more questions left unanswered, and other times you don't even bother. A web forum is no excuse to avoid what would be expected via call-in support. Don't expect other users to save the day. Blowing off a consumer is not exactly an effective customer retention policy. Please review my file of two outstanding inquiries from June 4 and respond.

[JimH]

If you don't get an answer, please bump your original post by replying to it with "bump".  We do try.

[KingSparta]

>> MJ Tech Support... Where are You??
getting ready for bed I think, it's dark out side

[duesy]

Has it remained dark there since June 4? Are you awake yet? Please respond to my two queries concerning Buffering and Playlists.

[John Gateley]

As Jim said - please reply to your queries with the single word "bump:.

j