Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Craig]

12.0.76 won't recognise my Ipod Video.
I synced it a couple of days ago, I was probably using 12.0.74 at the time.

Craig

[lalittle]

12.0.76 won't recognise my Ipod Video.
I synced it a couple of days ago, I was probably using 12.0.74 at the time.

Craig

Did you confirm that the system itself is seeing the iPod (i.e. is it showing up on the system, but just not in MC)?

If so, you could try reverting back to .75 and/or .74 and seeing if it became visible to MC again.  If it does, this would narrow the problem down to .76.  I know that there have been several "iPod recognition" fixes recently, so maybe something got messed up with MC recognizing the 5G iPod.

Larry

[Craig]

well It's still working with MC11 but I will revert back later on and let you know.

Craig

[Craig]

I've reverted back to build 73 and it still doesn't work.
I did a complete resync on it the other day using build 74 or 75 after updating it's firmware with ITunes 7.

Now I can't get it recognised at all allthough it is still working under MC11.
Is it possible that i've ignored it somehow?

Craig

[lalittle]

I've reverted back to build 73 and it still doesn't work.
I did a complete resync on it the other day using build 74 or 75 after updating it's firmware with ITunes 7.

Now I can't get it recognised at all allthough it is still working under MC11.
Is it possible that i've ignored it somehow?

Craig

You mean that it doesn't work with versions of MC12 that it USED to work with, and that it DOES still work with MC11?  Also, you're saying that M12 DID recognize it AFTER you updated the firmware, correct?

What happens when you plug it in?  Does MC12 act like it's just not plugged in?  Were there any other changes that took place AFTER you updated the firmware and synched it with MC12 build 74 -- i.e. between the time it did work with MC12 and now?  Was the only change you can think of the update to MC12 build 76?

Larry

[Craig]

You mean that it doesn't work with versions of MC12 that it USED to work with, and that it DOES still work with MC11?  Also, you're saying that M12 DID recognize it AFTER you updated the firmware, correct?

Yes that's exactly right

What happens when you plug it in?  Does MC12 act like it's just not plugged in?  Were there any other changes that took place AFTER you updated the firmware and synched it with MC12 build 74 -- i.e. between the time it did work with MC12 and now?  Was the only change you can think of the update to MC12 build 76?

Larry

Craig
Nothing happens, it's as if it's not plugged in. As far as  can see nothing changed, I synced it up like I said then didn't use it again until I saw that build 76 had gapless support. that's when I found that it wasn't being recognised.

[Craig]

Well I've had to reinstall ITunes and restore my Ipod to factory defaults to get MC12 to recognise it but all along MC11 was working ok. So something is amiss somewhere.

Craig

[SwellGuy]

Craig,

Is it possible the iPod was 'Removed & Ignored'? In which case you would have to run 'Redetect All Devices...' from handheld options.

If you have 12.0.79 (released soon) could you send us your system information from the help menu.

What build of 11.1 are you running?

When you say you re-installed iTunes - what version of iTunes did you re-install?

Rick

[Craig]

Craig,

Is it possible the iPod was 'Removed & Ignored'? In which case you would have to run 'Redetect All Devices...' from handheld options.

This is possible but I tried  'Redetect All Devices' repeatedly to no effect.

If you have 12.0.79 (released soon) could you send us your system information from the help menu.

This is from 12.0.78 I can update it later when 12.0.79 is available

######################################################
Media Center Registered 12.0.78 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP  Workstation 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 2717 MHz MMX / Memory: Total - 1048 MB, Free - 419 MB

Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping /   Drive G: PIONEER DVD-ROM DVD-120S  Mode:ModeSecure  Type:Auto  Speed:Max
  Drive H:   Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive H: PLEXTOR  DVDR   PX-740A     Addr: 2:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Device info dump for 'Apple iPod (O:)':

WMDMName: CRAIG'S IPO (O:)
DeviceUID: $$?$storage#removablemedia#8&2b7faccf&1&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
CanonicalName: \\?\storage#removablemedia#8&2b7faccf&1&rm#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}$0
VendorName: ; VendorID: 1452
ProductID: 4617; FirmwareVersion: 1.62
WMDMSerialNumber: NULL
DeviceType: 3; DeviceID: 000A270014D4C981; DeviceName: iPod; UnsupportedDevice: 0
IsDrive: 1; IsDriveReady: 1; DriveLetter: O:; DrivePath: ; MainDriveLetter: O:
IsJanusCapable: ; IsIpod: 1
SupportsAlbumArt: 1; AlbumArtEnabled: 1
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;aa;wav;aif;iff;aac;m4b;m4a;m4p;bmp;jpg;jpe;jpeg;gif;tif;tiff;png;mp4;mov;m4v
ContextMenus: Delete

MemoryTypes: Internal Memory

InstallURL:
ApplicationName: Media Center
ImageName: Apple iPod Video
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: ROOT\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
[Artist]
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]
[Composer]

If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
[Artist]
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
):
If(IsEqual([Media Type], Image), [Name]
, [Name]
[Artist]
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
):

Device info dump for 'MP3 Library':

WMDMName:
DeviceUID: {1460B9DD-7BBB-43FD-8FF8-6F77695AD1CB}
CanonicalName:
VendorName: ; VendorID:
ProductID: ; FirmwareVersion:
WMDMSerialNumber: b87b917c
DeviceType: 4; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: 1; IsDriveReady: ; DriveLetter: ; DrivePath: Y:; MainDriveLetter:
IsJanusCapable: ; IsIpod:
SupportsAlbumArt: ; AlbumArtEnabled: 1
SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;wma;jpg
ContextMenus:
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: [initial]\[Artist]\[Album]\
ImageBasePath: [initial]\[Artist]\[Album]\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath:
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
[Artist]
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
)
ChangeKeyExpression: [Rating]

If(IsEqual([Media Type], Image), [Name]
[File Size, 0]
, [Name]
[Artist]
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
):
If(IsEqual([Media Type], Image), [Name]
, [Name]
[Artist]
[Album]
[Genre]
FormatNumber([Track #, 0])
[Media Type]
):
################################################################

What build of 11.1 are you running?

The latest at the time 11.1.199 or 200

When you say you re-installed iTunes - what version of iTunes did you re-install?

The latest 7.0.0.70 - but it wasn't installing iTunes that fixed the problem it was using the 'Restore to Defaults' function that made MC12 recognise it again,

Craig