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[SwellGuy]

If you transfer files to your iPod with Media Center 11.1 and after you eject the iPod the files don't show up - do the following...

1. Install Media Center 11.1.192 or later (MC 11.1.192 has a fix for iPod's running the latest firmware [updated on or after 2006-06-28])

2. Initialize your iPod. You can do this by right-clicking on the iPod in MC and picking it from the menu. (This will erase all data on your iPod!)

3. Try synching/transferring again.

NOTE:
If you continue to have problems of this kind you may have an iPod that we can't identify correctly.  You can help us help you by turning on Debug Logging in the help menu, ticking Output to a Log file and Handhelds in the list of event types, searching for the line that contains the string "Checking USB information" and including that line along with a description of the type of iPod you have to this post.

Please don't post unrelated iPod problems here.


Thanks,
Rick

[krdavies]

I've had exactly this problem with 3 differnt iPods now (a 60GB Photo, 4GB Nano and 60GB Video). I followed your instructions but the log file doesn't have a line with "Checking USB information" in it.

[Sabine]

Hi,

I have the same problem with MC 11.1.190 and the ipod has the latest firmware.

Am leaving on holiday in 2 days and no way to get my music on the ipod.

Is there some quick fix somebody can help me with, please?

Thanks and have fun
Sabine

[SwellGuy]

Please send me your log files (rick @ jriver dot com).

Make sure you have handheld logging turned on and that you are logging to a file.

The log file can be found at...
C:\Documents and Settings\username\Application Data\J River\Media Center 11\Log.txt

[krdavies]

Log file on it's way to you......

[SwellGuy]

Please note that we have fixed more iPod database corruption problems in build 11.1.192.

[mickwe]

Hello,

I have a new Ipod and my files also will not show up after sync.
I have initialized as well as synced over and over. No Files?
I have tried to download MC latest versions thru the program as well as the website and when I try to install I get a warning about corrupt files?

I am currently usng MC 11.1.183 My Ipod serial No Q4RVQ5 Model MA477LL

Any Suggestions?

[JimH]

Here is the alternate http link on the download page:

http://ftp.jriver.com/pub/downloads/music/MediaCenter11.exe

If you're able to download and it won't install, it could be a virus checker, etc.  Try this thread for more ideas:

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=24031;start=0