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Author Topic: cannot access purchase page  (Read 878 times)

karen

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cannot access purchase page
« on: September 07, 2002, 02:24:34 pm »
Hello -
I have downloaded v. 8.0.365 and when I go to the help section to purchase MediaJukebox I get the following error message.

Failed to Initiate Media Jukebox puchase

I have tried deleting MJ several times and reinstalling from the web site.
I'm using Windows ME and AOL 7.
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JimH

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  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:cannot access purchase page
« Reply #1 on: September 07, 2002, 02:40:03 pm »
It's probably a browser problem.  Try IE.
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Jim Hillegass
JRiver Media Center / Media Jukebox

karen

  • Guest
RE:cannot access purchase page
« Reply #2 on: September 07, 2002, 04:48:52 pm »
I tried IE - same response. The 30 day trial period ended, could that be the problem? I removed 8.0.365 and reinstalled 7.0 from the disk that came with my MP3 player - still no luck.
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JimH

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  • Posts: 7604
  • Miller drives a tall-masted tractor on the ocean
RE:cannot access purchase page
« Reply #3 on: September 07, 2002, 05:23:49 pm »
Firewall problem?
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Jim Hillegass
JRiver Media Center / Media Jukebox
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