INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC12 crash problem  (Read 1121 times)

goatherder

  • Galactic Citizen
  • ****
  • Posts: 261
MC12 crash problem
« on: June 28, 2007, 03:08:07 am »

It's been a while since I upgraded, and while I like the new features one thing's been bugging (literally) me. MC12 is in my environment extremely crashy. I frequently get 'the memory could not be 'read' errors and I can't tie it down to anything as it happens in just about anything - playback, podcatching, syncing.

I got about one crash a month on MC11. Now it's like one a day. The one thing I didn't do from scratch because I couldn't deal with it was to make MC12 read / upgrade the MC11 library but apart from that it's just a normal install. Any suggestions for stability?
Logged

marko

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 9143
Re: Super-crashy MC12?
« Reply #1 on: June 28, 2007, 03:30:16 am »

None at all, because you haven't described what you're environment is.

In your next post, tell us about how you use MC.
What file types do you use?
Any networking, library sharing going on?
Theatre view or standard?
Any 3rd party plugins installed?
Click on 'Help' in MC's toolbar and then click on 'System Info' and paste the result here too.
Again, click on Help > Logging and enable logging to file. Next time MC crashes on you, open the logging options again and view the file. Copy and paste the last 30 lines or so of the log into this thread. This will let the jriver team see what was happening immediately prior to your crash.

-marko.

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72446
  • Where did I put my teeth?
Re: MC12 crash problem
« Reply #2 on: June 28, 2007, 06:51:00 am »

Please check the threads in my signature.

Copy your system info from MC Help and paste it here.

DirectShow filters are sometimes bad.

TheaterView uses 3D drawing.

Try playing single file types (MP3, for example).
Logged
Pages: [1]   Go Up