Topic: Library conversion fails, "Please make sure that the path in your library ....." (Read 4271 times)

grandgrandpa · « **on:** August 06, 2007, 02:52:33 pm »

I've used MC for several years now because it's simply the best.
Recently I've began to use the library server which works like a charm as long as I don't try to use conversion.
I don't need conversion as long as I'm within my local network, but I would like to use it also externally with my mobile broadband laptop. Since thats a pretty slow connection I need to convert the songs to a lower bitrate.
But.... I cant get it to work

Conversion works ok when I locally convert from wav to MP3 or when I transfer to my MP3 player but not when playing through the server.
I can play any song from the server if I don't use conversion.
If I try to use conversion I get an error saying: "Media center encountered an error while trying to play the last several files. Please make sure that the path in your media library points to the right location"
I tried with an uninstall of MC and cleaned the registry from all JRiver contents, did a reboot and installed again.
Still the same problem no matter what kind of conversion I try :-(
In the log file on the client I see this:
"Playback: CWaveFeederHelper::GetForceDirectShow: Returning FALSE for file http://192.168.1.66:8123/E:^5cMy Music^5c@Music^5cVan Morrison........."

All back slashes are written as ^5c is that ok?

Does anyone have a clue what's going on?

Lasse in Sweden

John Gateley · « **Reply #1 on:** August 06, 2007, 03:38:27 pm »

Hi Lasse,

Check the server for error messages. Also, make sure the MP3 encoder is installed ON THE SERVER.

j

grandgrandpa · « **Reply #2 on:** August 06, 2007, 05:39:13 pm »

Thanks for trying,

But: been there done that.

Lame is installed on the server.
I have no problem doing conversions on the server.
Wav to MP3, Flac to MP3 you name it ;-)

Lasse

John Gateley · « **Reply #3 on:** August 06, 2007, 09:23:30 pm »

What settings are you using on the client for conversion?

j

grandgrandpa · « **Reply #4 on:** August 07, 2007, 02:10:01 am »

These are my settings on the client

Library Server Conversion
Conversion: Always convert audio
Encoder: MP3 Encoder
Encoder Settings.....
VBR Encoding with Target Quality: Normal

I can use the same settings for conversion without any problems when I transfer to my MP3 player.

gummbah · « **Reply #5 on:** August 07, 2007, 05:01:12 am »

Just to let you know, I have similar problems. I can't seem to track down exactly what the problem is, but I continue to experience problems with the media server and my feeling is that it has something to do with the conversion:

http://yabb.jriver.com/interact/index.php?topic=41840.0

John Gateley · « **Reply #6 on:** August 07, 2007, 10:20:58 am »

Lasse - please post your system info here.

And I need to make sure I understand. With your laptop connected to Library Server, you can play any track without conversion. But when you play with conversion it fails. What I mean is:

Connect from the laptop to the server.
On the laptop: tools->options->LIbrary and turn off conversion.
Play a track, verify it works.
On the laptop: tools->options->Library and turn on conversion.
Play the same track, verify it fails.

gummbah - any more testing results? "Incorrect version" messages?

j

grandgrandpa · « **Reply #7 on:** August 07, 2007, 12:01:02 pm »

This is my System info.

Media Center Registered 12.0.294 -- C:\Program Files\J River\Media Center 12\

Microsoft Windows XP 5.1 Service Pack 2 (Build 2600)
Intel Core 2 595 MHz MMX / Memory: Total - 2087 MB, Free - 1419 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping / Drive D: Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No

Burning / Drive D: HL-DT-ST DVDRAM GSA-T10N Addr: 0:0:0 Speed:24 MaxSpeed:24 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No /

Portable Device Info
Removed devices:

Interface Plugins:
Library Server (Active)
TiVo Server (Active)
UPnP Server (Active)

Yes you understand my problem perfectly ;-)

I can connect to the library server from my laptop and play any track if I turn off Library server conversion on the laptop.

If I change Library server conversion on the laptop to "Always Convert". I can't play any track on the laptop.

John Gateley · « **Reply #8 on:** August 07, 2007, 12:30:56 pm »

I'm stumped... it works fine for me here.

Make a network sniff of the failure:
http://wiki.jrmediacenter.com/index.php/Sharing_Plug-in_Debugging_Hints
and e-mail me: gateley @ jriver.com
Do not make a sniff of successful playing: that is too big a sniff.

I'll take a look.

j

John Gateley · « **Reply #9 on:** August 08, 2007, 12:22:35 pm »

For some reason it is not converting. What does the Library Servers status page show?

j

grandgrandpa · « **Reply #10 on:** August 08, 2007, 12:34:02 pm »

I guess this is what you asked for?

08/08/07 19:24:41 - JRiver Library Server Version 1.0.37 starting...
08/08/07 19:24:41 - Starting Auto Detect beacon
08/08/07 19:24:41 - Running on Port 8123
08/08/07 19:27:13 - Received request for version
08/08/07 19:27:13 - Sending version
08/08/07 19:27:13 - Received request for library
08/08/07 19:27:16 - Sending library
08/08/07 19:27:55 - Received request for a file: E:\My Music\@Music\JJ Cale\[1983] #8 - DL\01 - Money Talks - 177.mp3
08/08/07 19:27:55 - Using conversion: Audio
08/08/07 19:27:55 - Received request for cover art: E:\My Music\@Music\JJ Cale\[1983] #8 - DL\01 - Money Talks - 177.mp3

John Gateley · « **Reply #11 on:** August 08, 2007, 01:02:21 pm »

As a simple test, can you copy the file to something without any special characters (@, #, [, or ]) and try listening to the new one via Library Server?

j

grandgrandpa · « **Reply #12 on:** August 08, 2007, 01:50:20 pm »

I tried that but same result.
The server is running on a Swedeish XP system and we have some strange letters with dots and circles above ;-)
For example the Windows Temp directory is located in a folder which contains weird Swedish letters.

C:\Documents and Settings\Lasse.LASSE-MC\Lokala inställningar\Temp\JRTemp\

Here's piece of the log from the server:

0056594: 5268: Reader: CMusicTranscoderReader::CMusicTranscoderReader: Start
0056594: 5268: Reader: CMusicTranscoderReader::CMusicTranscoderReader: Using MP3 Encoder encoder
0056594: 6136: Reader: CHTTPRequestMessage::ReadPayload: Start
0056594: 6136: Reader: CHTTPRequestMessage::ReadPayload: Finish (0 ms)
inish (0 ms)
0056594: 5268: Reader: CMusicTranscoderReader::Open: Start
0056594: 3572: Reader: CLocalReader::OpenInternal: Opening: C:\Documents and Settings\Lasse.LASSE-MC\Application Data\J River\Media Center 12\Library\field (image file).jmd
0056594: 5268: Reader: CMusicTranscoderReader::Open: Starting with file E:\My Music\Conversion test\01 - So Sorry.mp3, type mp3
0056594: 3572: Reader: CLocalReader::Close: Closing: C:\Documents and Settings\Lasse.LASSE-MC\Application Data\J River\Media Center 12\Library\field (image file).jmd
0056610: 3572: Reader: CLocalReader::OpenInternal: Opening: C:\Program\J River\Media Center 12\Data\Default Resources\FileAssociations.xml
0056610: 5476: Playback: CWaveFeederHelper::GetForceDirectShow: Returning FALSE for file E:\My Music\Conversion test\01 - So Sorry.mp3
0056610: 3572: Reader: CLocalReader::Close: Closing: C:\Program\J River\Media Center 12\Data\Default Resources\FileAssociations.xml
0056610: 5476: Playback: CMJWaveFeeder::Play: Start
0056610: 3572: Reader: CLocalReader::OpenInternal: Opening: E:\My Music\Conversion test\01 - So Sorry.mp3
0056610: 3572: Reader: CLocalReader::Close: Closing: E:\My Music\Conversion test\01 - So Sorry.mp3
0056625: 5476: Playback: CMJWaveFeeder::Play: bRadio = 0, m_strFilename = E:\My Music\Conversion test\01 - So Sorry.mp3, setting MJ_INPUT_SOURCE_INFO_CACHE_ALL_METADATA
0056625: 5476: Playback: CMJWaveFeeder::Play: Finish (15 ms)
0056625: 3856: Reader: CLocalReader::OpenInternal: Opening: E:\My Music\Conversion test\01 - So Sorry.mp3
0056625: 3572: Database: JRAnalyzerFile::GetImage: Start
0056625: 3572: Database: JRAnalyzerFile::GetImage: Finish (0 ms)
0056641: 6136: Reader: CLocalReader::OpenInternal: Opening: C:\DOCUME~1\LASSE~1.LAS\LOKALA~1\Temp\JRTemp\MP3 Image - 3572.jpg
0056641: 5408: Playback: CWaveOutBinPlayThread::Thread: Start
0056672: 6136: Reader: CHTTPResponseMessage::WritePreamble: Start
0056672: 6136: Reader: CHTTPResponseMessage::WritePreamble: Finish (0 ms)
0056703: 6136: Reader: CLocalReader::Close: Closing: C:\DOCUME~1\LASSE~1.LAS\LOKALA~1\Temp\JRTemp\MP3 Image - 3572.jpg
0056782: 5268: Reader: CMusicTranscoderReader::Open: Finish (188 ms)
0056782: 3572: Reader: CLocalReader::OpenInternal: Opening: C:\Documents and Settings\Lasse.LASSE-MC\Application Data\J River\Media Center 12\Library\field (number plays).jmd
0056782: 3572: Reader: CLocalReader::Close: Closing: C:\Documents and Settings\Lasse.LASSE-MC\Application Data\J River\Media Center 12\Library\field (number plays).jmd
0056782: 3572: Reader: CLocalReader::OpenInternal: Opening: C:\Documents and Settings\Lasse.LASSE-MC\Application Data\J River\Media Center 12\Library\field (last played).jmd
0056782: 3572: Reader: CLocalReader::Close: Closing: C:\Documents and Settings\Lasse.LASSE-MC\Application Data\J River\Media Center 12\Library\field (last played).jmd
0056782: 5268: Reader: CLocalReader::OpenInternal: Opening: C:\Program\J River\Media Center 12\Data\Default Resources\FileAssociations.xml
0056782: 5268: Reader: CLocalReader::Close: Closing: C:\Program\J River\Media Center 12\Data\Default Resources\FileAssociations.xml
0056782: 5268: Reader: CHTTPResponseMessage::WritePreamble: Start
0056782: 5268: Reader: CHTTPResponseMessage::WritePreamble: Finish (0 ms)
0056797: 5268: Reader: CMusicTranscoderReader::Open: Start
0056797: 5268: Reader: CMusicTranscoderReader::Open: Finish (0 ms)
0056797: 5268: Reader: CLocalReader::OpenInternal: Opening: C:\Documents and Settings\Lasse.LASSE-MC\Lokala inställningar\Temp\Streaming Encoder.mp3
0056938: 5476: Reader: CLocalReader::Close: Closing: E:\My Music\Conversion test\01 - So Sorry.mp3
0056969: 5476: Reader: CLocalReader::Close: Closing: E:\My Music\Conversion test\01 - So Sorry.mp3
0056969: 5476: Playback: CWaveOutBinPlayThread::~CWaveOutBinPlayThread: Start
0056969: 5408: Playback: CWaveOutBinPlayThread::Thread: Finish (328 ms)
0057000: 5476: Playback: CWaveOutBinPlayThread::~CWaveOutBinPlayThread: Finish (31 ms)

JimH · « **Reply #13 on:** August 08, 2007, 02:11:02 pm »

On the server, what happens if you try to convert a file to MP3?

grandgrandpa · « **Reply #14 on:** August 08, 2007, 02:37:33 pm »

No problems with conversions locally on the server.

Conversion works ok on the server when I locally convert from wav to MP3 and when I transfer tracks to my MP3 player.
But when I try to play them on the client from the server with conversion it fails.

JimH · « **Reply #15 on:** August 08, 2007, 02:47:01 pm »

Are both the client and the server running the same version of MC?

grandgrandpa · « **Reply #16 on:** August 08, 2007, 03:01:19 pm »

Yes they are.
I have reinstalled cleaned registry and rebooted all machines and then reinstalled.

This is the server

Media Center Registered 12.0.301 -- C:\Program\J River\Media Center 12\

Microsoft Windows XP Workstation 5.1 Service Pack 2 (Build 2600)
AMD Unknown 2408 MHz MMX / Memory: Total - 2029 MB, Free - 1258 MB

Internet Explorer: 7.0.5730.11 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping / Drive F: Mode:Normal Type:Auto Speed:Max
Drive Y: Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No

Burning / Drive Y: Optiarc DVD RW AD-7173A Addr: 0:0:0 Speed:48 MaxSpeed:48 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No /

Portable Device Info
Removed devices:

Interface Plugins:
Library Server (Active/Enabled)
TiVo Server (Active)
UPnP Server (Active)

JimH · « **Reply #17 on:** August 08, 2007, 03:03:44 pm »

Are the encoder and the settings for it the default? In other words, have you done anything special with encoding on the server?

grandgrandpa · « **Reply #18 on:** August 08, 2007, 03:48:57 pm »

I have changed all conversions from WMA to MP3 (VBR Normal) both on the server and the client
for
CD ripping
File Conversion
Sound Recorder

And on the client I use
for Library Server Conversion
Always convert audio
MP3 Encoder
VBR Normal

If I change to
Don't Convert Audio
I can play tracks on the client

On the Server I also have
Library Server Conversion set the same as on the client.

But I believe that setting is of no importance in this case?

John Gateley · « **Reply #19 on:** August 08, 2007, 04:48:04 pm »

Check your e-mail...

j

gummbah · « **Reply #20 on:** August 09, 2007, 12:50:11 pm »

If there is some kind of fix for this problem I'd be happy to know about it too

John Gateley · « **Reply #21 on:** August 09, 2007, 02:35:37 pm »

I'll post whatever I find here...

j

John Gateley · « **Reply #22 on:** August 16, 2007, 10:35:07 am »

open a command prompt (start->run cmd)
and copy a file to the temp directory:

copy file.mp3 C:\Documents and Settings\Lasse.LASSE-MC\Lokala inställningar\Temp\JRTemp\file.mp3

See if that causes an error. You can copy any file you wish (in place of file.mp3).

Let me know...

j

grandgrandpa · « **Reply #23 on:** August 16, 2007, 03:19:41 pm »

I'm unable to do that because as far as I can remember a folder name under the CMD prompt can't exceed 8 characters. Correct me if I'm wrong.

One has to use the DOS "nick-names" Docume~1 Lasse ~2 Lokala~1 or something like that.

I can copy any file from anywhere to that directory using Total Commander, but that's not what you asked for. Right?

Lasse

John Gateley · « **Reply #24 on:** August 16, 2007, 03:49:35 pm »

I believe you can use long names. Enter the following:

copy <file> C:\D

now hit tab until it looks like:
copy <file> "C:\Documents and Settings\"

Backspace through the double quote, enter "L" and repeat tab again, continue.

But if Total Commander can copy them, I'm confused.

The error is "File not found" when it is trying to create it. This normally means you don't have privilege to write it. But if Total Commander
can copy to that directory, you do.

At the moment, I'm at a loss... any hints you can provide might help

j

grandgrandpa · « **Reply #25 on:** August 16, 2007, 05:33:19 pm »

Of course, You're right.
When I managed to type it correct it worked ;-)
I can copy files manually as well to that folder.

What about the temp folder which is specified in
Settings/File Location/Temporary Files/

I have there
C:\Documents and Settings\Lasse.LASSE-MC\Mina dokument\Min musik\Temp\

But I've never seen anything in that folder ??

L

grandgrandpa · « **Reply #26 on:** October 09, 2007, 01:00:22 pm »

The other day I decided to try this again to see if the new builds might have changed things.

And......... it worked

Besides new builds of MC the only thing that have changed is that I uninstalled Norton Internet Security on my laptop and replaced it with ZoneAlarm Security Suite.

And now I can listen to the music from my media Center PC on my laptop anywhere with my mobile broadband connection thanks to the library conversion.

But I don't know what caused the problem. Norton? Probably.

INTERACT FORUM

Author Topic: Library conversion fails, "Please make sure that the path in your library ....." (Read 4271 times)