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Author Topic: MC12 License Restore Issue  (Read 1516 times)

rogerg2

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MC12 License Restore Issue
« on: October 09, 2007, 04:01:28 pm »

I recently (today 10/09) had to perform a license restore. What I had discovered during this process was that prior to this procedure I had 10 restores and afterwards I had eight.

Thank You
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benn600

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Re: MC12 License Restore Issue
« Reply #1 on: October 09, 2007, 04:09:19 pm »

It often refreshes the page to take an extra one.  although I think they added a delay in there so that wouldn't happen.

Not sure why so many people worry about restores.  Every few weeks someone is upset that they don't have 9 restores.  Complain when you're at 0 perhaps.
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John Gateley

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Re: MC12 License Restore Issue
« Reply #2 on: October 09, 2007, 04:13:30 pm »

Any chance you clicked the restore button twice? Pop-up blocker perhaps?

If you run out, just drop a note here. As long as there's been only reasonable use, we'll help out...

j

rogerg2

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Re: MC12 License Restore Issue
« Reply #3 on: October 09, 2007, 04:40:51 pm »

It's not that I am overly worried about this occurrence because I rarely use any restores and actually have all 9/10 restores on every single previous release of media jukebox/media Center.  I was just being polite by informing the company of this occurrence so that they might be forewarned so that it does not or may not happen to anyone else.
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John Gateley

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Re: MC12 License Restore Issue
« Reply #4 on: October 09, 2007, 05:07:03 pm »

Thanks - do you remember anything out of the ordinary that happened? What web browser do you use? This is something that usually works, so I don't know what might have happened.

j

benn600

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Re: MC12 License Restore Issue
« Reply #5 on: October 09, 2007, 05:21:23 pm »

I remember they fixed this a while back so that's why I'm personally surprised.
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marko

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Re: MC12 License Restore Issue
« Reply #6 on: October 09, 2007, 05:33:51 pm »

<<censored>>
bit grumpy tonight. poured a Macallan, put some music on... better now.

surprisingly, fixed things don't always stay fixed forever, or perhaps there's certain software at rogerg2's end that's caused a problem, could be anything, but if there's a problem, I'm sure "they" will fix it.

-marko.

rogerg2

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Re: MC12 License Restore Issue
« Reply #7 on: October 09, 2007, 05:36:10 pm »

Thanks - do you remember anything out of the ordinary that happened? What web browser do you use? This is something that usually works, so I don't know what might have happened.

j


nothing really out of the ordinary that one would normally perform while doing this. I was using Firefox 2.0.0.7 and listening to Depeche Mode that's about it.

<<censored>>
bit grumpy tonight. poured a Macallan, put some music on... better now.

surprisingly, fixed things don't always stay fixed forever, or perhaps there's certain software at rogerg2's end that's caused a problem, could be anything, but if there's a problem, I'm sure "they" will fix it.

-marko.


the only program that I have running in the background at that time were Spyware Doctor, ComodoFW, WinPatrol Plus, Avast!,  etc. but it was probably a Firefox glitch.
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JimH

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Re: MC12 License Restore Issue
« Reply #8 on: October 10, 2007, 08:39:47 am »

Could be anything that modifies the system date or name.
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