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Author Topic: Cannot Restore License  (Read 1213 times)

aeshva

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Cannot Restore License
« on: August 02, 2002, 06:31:06 am »
I have just purchased MediaJukebox 8 (I have used it since version 6) and I use it on two computers.

The license restored on one of them, but on the one that I mainly use,when I try to restore it, I get an error in mediareg.dll.
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Matt

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RE:Cannot Restore License
« Reply #1 on: August 02, 2002, 06:46:17 am »
Make sure you've got the newest Media Jukebox 8 installed. (build 33x -- available here on Interact).

Let us know if that helps...
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Matt Ashland, JRiver Media Center

aeshva

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RE:Cannot Restore License
« Reply #2 on: August 02, 2002, 06:52:16 am »
Yes.

Most recent build, just instaled today, and I had even done a fresh install after removing media jukebox and cleaning out the registry files.
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JimH

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RE:Cannot Restore License
« Reply #3 on: August 02, 2002, 07:12:25 am »
Please see the FAQ on licensing under jukebox/purchase above.  A version 7.x license can be used with 8.0 but a version 6.x or below cannot.
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Jim Hillegass
JRiver Media Center / Media Jukebox

aeshva

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RE:Cannot Restore License
« Reply #4 on: August 02, 2002, 07:34:25 am »
That would be why I purchased the version 8 license earlier today.

That is the one that I can't get to work.
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gateley

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RE:Cannot Restore License
« Reply #5 on: August 02, 2002, 08:12:37 am »
Do you have administrator rights when you do the license restore?

j
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JimH

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RE:Cannot Restore License
« Reply #6 on: August 02, 2002, 08:49:05 am »
Also, try using IE.  We had someone having trouble a couple days ago who was using Netscape.

Try this (fFrom the FAQ):

Q: How can I tell if I am licensed?
A: In Media Jukebox, click help->Registration Info

Q: Can I save the install key instead of installing it directly?
A: Yes. You can right click on the link and choose "save as" instead of clicking on it. Then, in Windows Explorer, just double click on the file to install it.
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Jim Hillegass
JRiver Media Center / Media Jukebox

aeshva

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RE:Cannot Restore License
« Reply #7 on: August 04, 2002, 11:40:53 am »
I have the regristration key for version 8 saved as a file, and I have tried unistalling media jukebox, reinstalling it, using IE, and also double clicking on the key file in windows explorer. Each and every time I get an error in regcontrol.dll.
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