Dear J River,
About 2 weeks ago, MC 12 crashed one evening and has not recovered. I don't really recall why it crashed, but I was driving it using mediabridge and netremote at the time. My PC is running windows XP SP 2. Some of the symptoms are:
1) Every time I started Medicenter after that I got the "encountered a problem .... do you want to send a report to microsoft" error
2) Windows explorer started to crash when I right-clicked a folder.
I did some research on this and found info on shell extensions causing this problem, so I disabled all and then turned them on one by one to find it was the JR mediacenter extension that was causing the problem. So I disabled it and windows explorer was fixed.
3) Thinking I had a problem with MC12 I tried to un-install it. I got the message that installwizard had "encountered a problem .... do you want to send a report to microsoft". Surprised by this I repeated it a few times and got the same error.
4) So I tried to update it to the latest version off the web - same problem.
5) I probably should have reported the problem here first for some advice at this stage, but I decided to plow on, so I used revo to un-install the program. I then re-installed it and I still have the installwizard crash.
6) I read your weird bugs thread and it hinted antivirus / spyware might be a problem, so I disabled bitdefender, still installwizard crashes. I'm now stuck.
Any advice?
Will