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[ProblemChild]

Every time I try to build the cache for my IPOD I get the dreaded 'stopped working' window. Is anyone else experiencing this? It has worked for me fine before - I've just done an updated Symantec virus scan, made sure updates (VISTA) were caught up, etc. While I continue to seek for the cause outside of MC I thought I'd post in hopes someone else has seen this or has an idea?

I'm converting to mp3, vbr-normal, caching via a stack to a fixed location E:\Music\[Cache]\ with the rule [Artist]-[Album].

Here's what I get:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Media Center 12.exe
  Application Version:   12.0.531.0
  Application Timestamp:   48a9f4d0
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.0.6001.18000
  Fault Module Timestamp:   4791a7a6
  Exception Code:   c0000005
  Exception Offset:   000659c3
  OS Version:   6.0.6001.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   d634
  Additional Information 2:   f2bb0d9677ab176c22f85d0f8e5cb875
  Additional Information 3:   997a
  Additional Information 4:   34282ca0aafc44fb2a33b0db12d0e7cd


Excerpts from the MC12 log::

[ ... ]

0111010: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\29 - 29 - Bare-throated Bellbird.ape
0111010: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111010: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\30 - 30 - Bare-throated Bellbird.ape
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\31 - 31 - Chopi Blackbird.ape
0111026: 6008: SDK: CMJPlaybackAutomation::OnFinalRelease: All objects released
0111026: 6008: SDK: CMJPlaybackAutomation::~CMJPlaybackAutomation: Global Count: 0
0111026: 6008: SDK: CMJCurPlaylistAutomation::CMJCurPlaylistAutomation: Global Count: 1
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111026: 6008: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\32 - 32 - Sedge Wren.ape
0111026: 6008: SDK: CMJCurPlaylistAutomation::~CMJCurPlaylistAutomation: Global Count: 0
0111026: 6008: SDK: CMJPlaybackAutomation::CMJPlaybackAutomation: Global Count: 1
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111026: 6008: SDK: CMJPlaybackAutomation::OnFinalRelease: All objects released
0111026: 6008: SDK: CMJPlaybackAutomation::~CMJPlaybackAutomation: Global Count: 0
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\33 - 33 - Sedge Wren.ape
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\34 - 34 - Sedge Wren.ape
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\35 - 35 - Sedge Wren.ape
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111026: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\36 - 36 - Sedge Wren.ape

[ ... ]

0111057: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\65 - 65 - Bachman's Sparrow.ape
0111057: 4928: Handheld: CHHCacheStackBuilder::Thread: Stack entry (or suitable file) already exists.
0111057: 4928: Handheld: CHHCacheStackBuilder::Thread: Checking E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\66 - 66 - Bachman's Sparrow.ape
0111104: 4928: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0111104: 4928: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:
0111369: 6008: SDK: CMJPlaybackAutomation::CMJPlaybackAutomation: Global Count: 1
0111369: 6008: SDK: CMJPlaybackAutomation::OnFinalRelease: All objects released
0111369: 6008: SDK: CMJPlaybackAutomation::~CMJPlaybackAutomation: Global Count: 0
0111369: 6008: SDK: CMJCurPlaylistAutomation::CMJCurPlaylistAutomation: Global Count: 1
0282564: 6008: SDK: CMJCurPlaylistAutomation::OnFinalRelease: All objects released
0282720: 4928: SDK: CMJAutomation::~CMJAutomation: Global Count: 3

(end of the log file - crash just occurred)

[DarkPenguin]

Anything odd about the file E:\Music\[Birds]\[Birds] - Singing Life Of Birds, The\66 - 66 - Bachman's Sparrow.ape?

[ProblemChild]

Not that I've been able to find. It plays fine, and everything I can think to check looks ok on both the .ape and its cached .mp3.

It seems like each time I've tried to build the cache (after crashing) it's started from where it left off. Now, though, when I try to build the cache, the "building cache" pane pops up and instantly flashes and reads "Complete" - but, it still appears to be doing something in the background since at the same time, in the Options/Handheld/IPOD dialog it reads "... Stop building cache" and if I try to exit MC it asks if I want to stop building the cache (MC doesn't have any processes running that I can find).

I don't know what I've done but my library is well backed up so I'm thinking about just trying to completely remove everything, reinstall and restore the library.

[ProblemChild]

OK, after:

• Backing up my library
• Completely removing MC12
• Deleting every file in my [Cache] subdirectory
• Reinstalling 12.0.531, plugins and settings, and restoring my library
• Unstacking, then removing all cache-file entries from the library

I started rebuilding my cache from scratch. So far it looks like whatever I did to cause this is gone and everything is working well.
Thanks, DarkPenguin. If it doesn't finish the rebuild I'll repost.

[DarkPenguin]

It seems like each time I've tried to build the cache (after crashing) it's started from where it left off. Now, though, when I try to build the cache, the "building cache" pane pops up and instantly flashes and reads "Complete" - but, it still appears to be doing something in the background since at the same time, in the Options/Handheld/IPOD dialog it reads "... Stop building cache" and if I try to exit MC it asks if I want to stop building the cache (MC doesn't have any processes running that I can find).

The cache building thread didn't clean up nicely if there was nothing to do.  So even though it was done it didn't alert the rest of MC that it had finished.  Next build for that.

[DarkPenguin]

OK, after:

• Backing up my library
• Completely removing MC12
• Deleting every file in my [Cache] subdirectory
• Reinstalling 12.0.531, plugins and settings, and restoring my library
• Unstacking, then removing all cache-file entries from the library

I started rebuilding my cache from scratch. So far it looks like whatever I did to cause this is gone and everything is working well.
Thanks, DarkPenguin. If it doesn't finish the rebuild I'll repost.

Let me know how it goes.

Thanks!

[ProblemChild]

In addition to what's mentioned above I also updated firmware, etc.
In any case, whatever the problem was, since 12.0.533 everything works great.

Thanks!