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Author Topic: Unsupported media?  (Read 2106 times)

rrrobinsonjr

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Unsupported media?
« on: September 18, 2008, 11:40:50 am »

I've used both Media Center and Jukebox and I've never had the problem of not being able to play MPG files.  I'm running Media Center 12 on 2 computers (both Windows XP OS), one will play them and one will not.  What's up?  Were can I find the codec that I need?
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rrrobinsonjr

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Re: Unsupported media?
« Reply #1 on: September 18, 2008, 12:04:49 pm »

I just realized that my program was not registered.  I entered my code and got the restore complete page, but I got an error message from MC12 saying "Error restoring MP3 Encoder license: error unknown".

I'll run out of restores if I keep trying and am unsucessful.
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JimH

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Re: Unsupported media?
« Reply #2 on: September 18, 2008, 12:10:35 pm »

That sounds like an MP3 encoder license, not an MC12 license.

In our wiki (link above), please see the purchase section for information on how to get the server to mail you your licenses.
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rrrobinsonjr

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Re: Unsupported media?
« Reply #3 on: September 18, 2008, 12:21:20 pm »

I just realized that I had accidentally downloaded Media JUKEBOX 12 instead or Media CENTER 12.

My MPG's now play, but the audio is garbled.  I have plenty of RAM and the same MPG files play fine on my other system.
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JimH

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Re: Unsupported media?
« Reply #4 on: September 18, 2008, 12:22:46 pm »

Are you playing audio or video?  MP3?  Or MPG?

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rrrobinsonjr

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Re: Unsupported media?
« Reply #5 on: September 18, 2008, 12:36:52 pm »

MPG video.

MP3 (audio only) is perfect.
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JimH

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Re: Unsupported media?
« Reply #6 on: September 18, 2008, 01:02:17 pm »

Explore DirectShow filter settings.  There is an entry on DirectShow in our Wiki (link above).
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rrrobinsonjr

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Re: Unsupported media?
« Reply #7 on: September 18, 2008, 07:39:57 pm »

I don't see DirectShow reference in the Wiki.  Can you tell me excatly where to look?
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JimH

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Re: Unsupported media?
« Reply #8 on: September 18, 2008, 07:52:12 pm »

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rrrobinsonjr

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Re: Unsupported media?
« Reply #9 on: September 19, 2008, 07:48:03 am »

Thanks!  Good direction JimH!  CCCP is awesome.
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