I have sent a log to matt at jriver.
o I cleaned existing files from the music directory on the handheld (Internal storage card, folder \conent\music)
o remove all handhelds
o redetect all handhelds
o Add a short playlist (10 files)
o Make sure "remove files from handheld option is not selected"
o sync
o select "remove files from handheld option is not selected"
o recheck sync
---> Files are not recognized (As previously reported by me and *several* other users)
I saw this behavior on my HTC s730 *intermittently* (WM6.0)
Now I have bought an HTC Diamond (WM6.1)
-----------------------------------
Media Center 12.0.533 Registered -- C:\Program Files\J River\Media Center 12\
Microsoft Windows XP 5.1 Service Pack 3 (Build 2600)
AMD Unknown 2209 MHz MMX / Memory: Total - 982 MB, Free - 392 MB
Internet Explorer: 7.0.5730.13 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping / Drive E: LITE-ON DVDRW SHW-16H5S Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No
Burning / Drive E: LITE-ON DVDRW SHW-16H5S Addr: 1:1:0 Speed:48 MaxSpeed:48 BurnProof:Yes
Test mode: No / Eject after writing: No / Direct decoding: No / Write CD-Text: No
Use playback settings: No /
Portable Device Info
Removed devices:
Device info dump for 'Generic RNDIS Storage Card':
WMDMName: Intern lagring
DeviceUID: $$?$usb#vid_0bb4&pid_0b13#3fbf5000-7351-0801-3575-590143129080#{ad498944-762f-11d0-8dcb-00c04fc3358c}${8193cf00-34f7-4a07-9baf-f6daad5f2e36}$2
CanonicalName: \\?\usb#vid_0bb4&pid_0b13#3fbf5000-7351-0801-3575-590143129080#{ad498944-762f-11d0-8dcb-00c04fc3358c}\{8193cf00-34f7-4a07-9baf-f6daad5f2e36}$2
VendorName: ; VendorID: 2996
ProductID: 2835; FirmwareVersion:
WMDMSerialNumber: 41353030303030380003
WMDMWriteOurOwnPlaylists:
DeviceType: 2; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: ; DriveLetter: ; DrivePath: ; MainDriveLetter:
IsJanusCapable: 1; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: 0; SaveCoverArtToFolderJPG: 0
GetPlayStatsFromDevice: 1; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;wma;asf;dvr-ms;wmv;jpg
ContextMenus: Delete
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath:
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name][File Size, 0], [Name]Clean([Artist], 1)[Album][Genre]FormatNumber([track #, 0])[Media Type])
ChangeKeyExpression:
ResyncIfDateModified:
Device info dump for 'Generic RNDIS':
WMDMName: Touch_Diamond
DeviceUID: $$?$usb#vid_0bb4&pid_0b13#3fbf5000-7351-0801-3575-590143129080#{ad498944-762f-11d0-8dcb-00c04fc3358c}${8193cf00-34f7-4a07-9baf-f6daad5f2e36}$1
CanonicalName: \\?\usb#vid_0bb4&pid_0b13#3fbf5000-7351-0801-3575-590143129080#{ad498944-762f-11d0-8dcb-00c04fc3358c}\{8193cf00-34f7-4a07-9baf-f6daad5f2e36}$1
VendorName: ; VendorID: 2996
ProductID: 2835; FirmwareVersion:
WMDMSerialNumber: a8e39cafb6f61e414312e375b674772da0aaafc0
WMDMWriteOurOwnPlaylists:
DeviceType: 2; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: ; DriveLetter: ; DrivePath: ; MainDriveLetter:
IsJanusCapable: 1; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: ; SaveCoverArtToFolderJPG:
GetPlayStatsFromDevice: 0; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: mp3;wma;asf;dvr-ms;wmv;jpg
ContextMenus: Delete
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: Music\[Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name][File Size, 0], [Name]Clean([Artist], 1)[Album][Genre]FormatNumber([track #, 0])[Media Type])
ChangeKeyExpression:
ResyncIfDateModified:
Interface Plugins:
last.fm (Active)
Library Server (Active)
TiVo Server (Active)
UPnP Server (Active)