Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[simoncs]

Hi

does the trial version work with syncing ipods. Wanted to make sure i was happy with the process before i purchased but it won't detect the device.
have rebooted, tried different usb, rebooted ipod - tried to detect manually through tools/options

what else is there to try


thanks

Simon

[Matt]

The latest nano's (the ones with an accelerometer) require Media Center 13.  You could use the free trial if you want to try it.

[simoncs]

ok thanks Matt - where can i download that from

[Matt]

New versions are made available at the top of this board:
http://yabb.jriver.com/interact/index.php?board=15.0

Thanks.

[simoncs]

ok i installed thinking it would upgrade the previous version and therfore keep the library etc in place - it just added another instance.
the syncing still doesn't work
do i need to delete both versions then install v13 again?

[simoncs]

hi

i have now uninstalled both versions rebooted - reinstalled v13 and it still won't recognise the ipod
please help this is a birthday present which i am hoping to give loaded with music tomorrow

[Matt]

Please ensure that you have build 68 or later installed:

13.0.68 (11/04/2008)

1. NEW: Added support for iPod Nano 4G models. ( if your 4G is not recognized, please report it here: http://yabb.jriver.com/interact/index.php?topic=36033.0 )


Build 78 is available here:
http://yabb.jriver.com/interact/index.php?topic=49285.msg337440;topicseen#msg337440

If it's still not recognized, please report the information about the iPod in this thread:
http://yabb.jriver.com/interact/index.php?topic=36033.0

Thanks.

[simoncs]

upgraded to v78 - still the same issue

it's the 3g version though not the latest 4g

[simoncs]

have rported on thread
it appears in the list - does this mean it doesn't and won't work
model MB261 serial YXX

sorry to be a pain - but i can hardly give someone a present that doesn't work

[Matt]

If we see those model numbers, we should classify it as "Apple iPod Nano 3G (black) [8GB]".  This makes me think the problem is somewhere else -- like in the connection.  Try other USB ports and make sure you see the iPod as a drive in Explorer.

[simoncs]

have tried other ports and two cables
it registers as a drive in explorer - also asks if i want to format it - so cancel that

it appears as a drive in the devices area of MC13 as well but won't detect as an ipod on clicking on sync handheld or if i goto options - redetect all devices
i can't add it as a device as it asks me to reformat the drive - which i imagine i shouldn't be doing.

[Matt]

have tried other ports and two cables
it registers as a drive in explorer - also asks if i want to format it - so cancel that

it appears as a drive in the devices area of MC13 as well but won't detect as an ipod on clicking on sync handheld or if i goto options - redetect all devices
i can't add it as a device as it asks me to reformat the drive - which i imagine i shouldn't be doing.

I've never heard of this before.  Is it possible you need to format it or get a driver since Explorer is asking about formatting?

You could also try iTunes to see if it sees it.  It's possible it would install a driver after which it'd work in both programs.

Sorry I'm not more help here.

[simoncs]

ah that was the reason
the ipod needed to be sync'd with itunes first so that it could convert it from a mac setup to a windows version