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Author Topic: iPod cover art issue - All images replaced  (Read 4059 times)

dsklar

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iPod cover art issue - All images replaced
« on: February 24, 2009, 11:58:58 am »

I have a problem mentioned in this thread:

http://yabb.jriver.com/interact/index.php?topic=48242.0

After trying MC13, all my cover art for all of 6000+ songs on my iPod now have the same couple of images from music video files - and now iTunes says I have to re-format the ipod! Does anyone have an actual solution to his problem, other than wiping everything off? because this is not an option for me...

Thank you.
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lalittle

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Re: iPod cover art issue - All images replaced
« Reply #1 on: February 24, 2009, 05:32:16 pm »

Unfortunately, "wiping" everything is sometimes the only way to solve certain problems.  iPods can get "confused" after a while and need to be either "reinitialized" in MC or fully "restored" in iTunes.  This means that you'll have to re-sync everything, but this is really the first step in troubleshooting since it's the most likely culprit -- i.e. it's not worth trying to troubleshoot this in other ways if you are not 100% sure that these processes don't solve the problem.

Most people try the MC "reinitialize" first since this won't reset all your iPod settings.  After the reinitialize, do a sync.  If the problem persists after this, try a full iPod "restore" in iTunes followed by a reinitialize in MC, and then another sync.  I know it's a real pain to have to re-sync everything -- especially more than once -- but if a file on the iPod is corrupt, this is how you fix it.

Note that you can avoid the potential of having to do two full syncs by just jumping right to the full restore/reinitialize process first, but the restore will reset your iPod to it's original factory settings, so you'll have to set things up the way you like afterwards.  I tend to try the re-initialize first since people have reported this as solving various issues.  I have personally witnessed the full restore/reinitialize fix various iPod glitches in the past, particularly after certain MC upgrades make changes to iPod support.

If the full restore/reinitialize doesn't solve the problem, report it here and include the fact that you tried these processes.  At this point you can start to do things like turn on logging in MC in order to help JR zero in on the problem.

When you say that wiping everything is not an option, is this because you have files on the iPod that are not on your system?  If so, it's still possible to copy them from the iPod to the system before wiping everything out.  You'll have to view the iPod in MC in order to browse and pull off the files that are not already on your system, after which you can re-tag them with the correct art.  In the future, you should make sure to always have your full library of media on your system, and just use the iPod as a "temporary" viewer with the knowledge that it could be dropped, lost, stolen, or the files could become corrupt at some point.

Larry
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dsklar

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iPod cover art issue - SOLUTION FOUND
« Reply #2 on: February 26, 2009, 02:56:56 pm »

Found the solution:

Connect your iPod to iTunes, go to the "Music" tab on the top of the main iPod screen and UNcheck "Display album artwork on your iPod". Than click "Apply" button on the bottom - top window will read "Deleting artwork" - it's ok. Once it's done, CHECK the "Display album artwork on your iPod" and click "Apply" - top window will read "Optimising artwork..." (might take a while) - once it's done, all your album and song artwork will be displayed just like before you tried MC!
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lalittle

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Re: iPod cover art issue - SOLUTION FOUND
« Reply #3 on: February 26, 2009, 05:47:13 pm »

Found the solution:

Connect your iPod to iTunes, go to the "Music" tab on the top of the main iPod screen and UNcheck "Display album artwork on your iPod". Than click "Apply" button on the bottom - top window will read "Deleting artwork" - it's ok. Once it's done, CHECK the "Display album artwork on your iPod" and click "Apply" - top window will read "Optimising artwork..." (might take a while) - once it's done, all your album and song artwork will be displayed just like before you tried MC!

That doesn't really sound like a "solution."  That sounds like you simply re-set all the art with iTunes, which leaves the question of what will happen when you sync with MC again.  The goal is to be able to sync with MC and have the cover art remain correct -- and NOT have to use iTunes to "fix" it.  If you try this, please let us know your results.

Thanks,

Larry
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lalittle

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Re: iPod cover art issue - All images replaced
« Reply #4 on: February 26, 2009, 06:21:05 pm »

dsklar,

I JUST saw your Private message from last week and responded to it -- sorry I didn't notice it ealier.

Larry
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