INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Was my purchase successful?  (Read 1074 times)

stever62

  • Regular Member
  • Member
  • *
  • Posts: 1
  • I'm a llama!
Was my purchase successful?
« on: February 25, 2009, 10:34:29 am »

Attempted to upgrade to v13 yesterday.  The registration code was displayed in the browser, but somehow (crash maybe) I lost the browser window before I could do anything with it.  I have tried to restore from internet (twice).  I have not received any emails from JRiver.  Thinking that I might have an issue with my email, I tried to change my email to another (known working) on the restore page but it does not acknowledge that I have any registrations (it should have at least shown a valid v12, if not the upgraded v13).

How can I tell if my purchase was successful
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72379
  • Where did I put my teeth?
Re: Was my purchase successful?
« Reply #1 on: February 25, 2009, 10:39:09 am »

You can visit the restore page and have our server e-mail you your license.  It exists.

Your e-mail for the license is the same on the forum.
Logged
Pages: [1]   Go Up