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Author Topic: Stopping music causing crash on Windows 7  (Read 2951 times)

nuvira

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Stopping music causing crash on Windows 7
« on: May 12, 2009, 09:55:07 pm »

MC 13.152 keep crashing when I stop music under Windows7.
Should I upgrade to 167 ?
Is this a new license required ? Can I upgrade without loosing my Playlist ?
Pls advice me.
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JimH

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Re: Stopping music causing crash on Windows 7
« Reply #1 on: May 13, 2009, 07:13:21 am »

Try updating the sound device's driver.

Try switching MC Playback between Direct Sound and Wave Out.

Try the thread called "Stability" in my signature.
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ThoBar

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Re: Stopping music causing crash on Windows 7
« Reply #2 on: May 13, 2009, 07:49:29 am »

MC 13.152 keep crashing when I stop music under Windows7.
Should I upgrade to 167 ?
Is this a new license required ? Can I upgrade without loosing my Playlist ?
Pls advice me.


Windows 7 works fine for me on two different Machines.
.167 is a good start, it will use the same license.
Do NOT uninstall your current version before upgrading - All information will be maintained this way.
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nuvira

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Re: Stopping music causing crash on Windows 7
« Reply #3 on: May 16, 2009, 09:46:06 pm »

MC 13.167 has same issue.
I found that it caused by ASIO playback. All other playback option doesn't cause a crash.
Even, MC13 restarted after crash, ASIO send an error msg saying "your device can't support 32bit/9600khz input" - this msg is nothing to my device.
I have to reboot WINDOWS7 to get it work again.
I think it is a bug of MC or ASIO module but I can't control ASIO within MC13.
Tnks.  ::)
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JimH

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Re: Stopping music causing crash on Windows 7
« Reply #4 on: May 16, 2009, 09:56:03 pm »

MC 13.167 has same issue.
I found that it caused by ASIO playback. All other playback option doesn't cause a crash.
Even, MC13 restarted after crash, ASIO send an error msg saying "your device can't support 32bit/9600khz input" - this msg is nothing to my device.
I have to reboot WINDOWS7 to get it work again.
I think it is a bug of MC or ASIO module but I can't control ASIO within MC13.
Tnks.  ::)

Try ASIO4ALL.  It's an ASIO driver that will probably work.

Or try WASAPI.  It's Microsoft's equivalent.

You could read more in our Wiki here:
http://wiki.jrmediacenter.com/index.php/Audiophile_Info
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gappie

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Re: Stopping music causing crash on Windows 7
« Reply #5 on: May 17, 2009, 03:49:06 am »

MC 13.167 has same issue.
I found that it caused by ASIO playback. All other playback option doesn't cause a crash.
Even, MC13 restarted after crash, ASIO send an error msg saying "your device can't support 32bit/9600khz input" - this msg is nothing to my device.
I have to reboot WINDOWS7 to get it work again.
I think it is a bug of MC or ASIO module but I can't control ASIO within MC13.
Tnks.  ::)

are you sending 32 bit/96000Hz to your asio device? check in dsp studio if you enabled something there. or are the files 32/96000? what for device are you using, and should it be able to play that format? does 16bit\44100 work (you can set that in the output format in dsp studio).

 :)
gab



edit: i use an asio soundcard with windows 7 on my test machine. and it works without a problem.
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nuvira

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Re: Stopping music causing crash on Windows 7
« Reply #6 on: May 17, 2009, 08:33:26 am »

Hi,
I changed Latency to max as ASIO manual said and but same result.
Also, I think ASIOforALL v2.9 doesn't support 24/96K input.
Once MC13 crashed, any setting such as 16/41K doesn't work and shows same msg (16bits/41K not supported by playback device etc..).
I guess my USB DAC has own driver include ASIO itself - driver setting shows ASIO latency option)

My USB device(Roland SonicCell) support 24/96K input and worked fine with other Input setting such as WASAPI, Direct sound etc..
I think WASAPI pass thru too many layers such as Mixer, APO1,2,3(Audio Processing Object), KST(Kernel Streaming Transport) as I learn.
Is WASAPI bit-perfect until it reaches to USB DAC ?
Thanks folks. :)
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nuvira

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Re: Stopping music causing crash on Windows 7
« Reply #7 on: May 21, 2009, 06:13:40 pm »

I think I can recreate a crash/hung now.
Whenever I have played with ASIO more than 10 minutes or over and stopped, it caused a hung.
Windows 7 shows, I guess, temporary buffer/files cleanup issues at STOP as below.
Any idea ? ::)

Files that help describe the problem:
  C:\Users\IBM\AppData\Local\Temp\WER8F88.tmp.appcompat.txt
  C:\Users\IBM\AppData\Local\Temp\WER96EC.tmp.WERInternalMetadata.xml
  C:\Users\IBM\AppData\Local\Temp\WERAD82.tmp.hdmp
  C:\Users\IBM\AppData\Local\Temp\WERB294.tmp.xml
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