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[nuvira]

MC 13.152 keep crashing when I stop music under Windows7.
Should I upgrade to 167 ?
Is this a new license required ? Can I upgrade without loosing my Playlist ?
Pls advice me.

[JimH]

Try updating the sound device's driver.

Try switching MC Playback between Direct Sound and Wave Out.

Try the thread called "Stability" in my signature.

[ThoBar]

MC 13.152 keep crashing when I stop music under Windows7.
Should I upgrade to 167 ?
Is this a new license required ? Can I upgrade without loosing my Playlist ?
Pls advice me.

Windows 7 works fine for me on two different Machines.
.167 is a good start, it will use the same license.
Do NOT uninstall your current version before upgrading - All information will be maintained this way.

[nuvira]

MC 13.167 has same issue.
I found that it caused by ASIO playback. All other playback option doesn't cause a crash.
Even, MC13 restarted after crash, ASIO send an error msg saying "your device can't support 32bit/9600khz input" - this msg is nothing to my device.
I have to reboot WINDOWS7 to get it work again.
I think it is a bug of MC or ASIO module but I can't control ASIO within MC13.
Tnks. 

[JimH]

MC 13.167 has same issue.
I found that it caused by ASIO playback. All other playback option doesn't cause a crash.
Even, MC13 restarted after crash, ASIO send an error msg saying "your device can't support 32bit/9600khz input" - this msg is nothing to my device.
I have to reboot WINDOWS7 to get it work again.
I think it is a bug of MC or ASIO module but I can't control ASIO within MC13.
Tnks. 

Try ASIO4ALL.  It's an ASIO driver that will probably work.

Or try WASAPI.  It's Microsoft's equivalent.

You could read more in our Wiki here:
http://wiki.jrmediacenter.com/index.php/Audiophile_Info

[gappie]

MC 13.167 has same issue.
I found that it caused by ASIO playback. All other playback option doesn't cause a crash.
Even, MC13 restarted after crash, ASIO send an error msg saying "your device can't support 32bit/9600khz input" - this msg is nothing to my device.
I have to reboot WINDOWS7 to get it work again.
I think it is a bug of MC or ASIO module but I can't control ASIO within MC13.
Tnks. 

are you sending 32 bit/96000Hz to your asio device? check in dsp studio if you enabled something there. or are the files 32/96000? what for device are you using, and should it be able to play that format? does 16bit\44100 work (you can set that in the output format in dsp studio).

 
gab



edit: i use an asio soundcard with windows 7 on my test machine. and it works without a problem.

[nuvira]

Hi,
I changed Latency to max as ASIO manual said and but same result.
Also, I think ASIOforALL v2.9 doesn't support 24/96K input.
Once MC13 crashed, any setting such as 16/41K doesn't work and shows same msg (16bits/41K not supported by playback device etc..).
I guess my USB DAC has own driver include ASIO itself - driver setting shows ASIO latency option)

My USB device(Roland SonicCell) support 24/96K input and worked fine with other Input setting such as WASAPI, Direct sound etc..
I think WASAPI pass thru too many layers such as Mixer, APO1,2,3(Audio Processing Object), KST(Kernel Streaming Transport) as I learn.
Is WASAPI bit-perfect until it reaches to USB DAC ?
Thanks folks.

[nuvira]

I think I can recreate a crash/hung now.
Whenever I have played with ASIO more than 10 minutes or over and stopped, it caused a hung.
Windows 7 shows, I guess, temporary buffer/files cleanup issues at STOP as below.
Any idea ?

Files that help describe the problem:
  C:\Users\IBM\AppData\Local\Temp\WER8F88.tmp.appcompat.txt
  C:\Users\IBM\AppData\Local\Temp\WER96EC.tmp.WERInternalMetadata.xml
  C:\Users\IBM\AppData\Local\Temp\WERAD82.tmp.hdmp
  C:\Users\IBM\AppData\Local\Temp\WERB294.tmp.xml