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[PensFan66]

I want to use MC14 for a whole house system - so I downloaded the 14 demo, it installs fine, but when I launch it it stays open for maybe 10 seconds and then closes?

Any ideas?

[JimH]

Odd.  Ever install it before?

Try a different machine if you can, just as a test.

Try rebooting.

[PensFan66]

It runs on another machine - and it worked on this one for about 2 days... Rebooted multiple times, no events in the viewer ... Very Odd

[Matt]

This isn't a common problem.

Maybe try an uninstall and reinstall.

Help > Logging in the program might give us clues if it still happens.

[PensFan66]

I enabled logging - Where are the log files?   (Lucky to get it enabled, it closes too fast - but its on)

[PensFan66]

Ah, found it in the help - I can get the previous log opened before it closes the program - last few lines :

0011125: 4840: General: RunProgram: Start
0011125: 4840: General: RunProgram: Filename: C:\Media Center 14\JRWorker.exe / Parameters: /AnalyzeDevices "C:\Documents and Settings\Administrator\Application Data\J River\Media Center 14\Temp\Devices (input) - 4840.xml" "C:\Documents and Settings\Administrator\Application Data\J River\Media Center 14\Temp\Devices (output) - 4840.xml"
0011141: 4840: General: RunProgram: Performing ShellExecute...
0011172: 4840: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0011172: 4840: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:
0001406: 1208: Reader: CLocalReader::OpenInternal: Opening: C:\Media Center 14\Skins\Standard View\Noire\main.xml
0001422: 1208: Reader: CLocalReader::Close: Closing: C:\Media Center 14\Skins\Standard View\Noire\main.xml
0001422: 1208: Reader: CLocalReader::OpenInternal: Opening: C:\Media Center 14\Data\Default Skin Items\Standard View\main.xml
0001422: 1208: Reader: CLocalReader::Close: Closing: C:\Media Center 14\Data\Default Skin Items\Standard View\main.xml
0001422: 1208: Reader: CLocalReader::OpenInternal: Opening: C:\Media Center 14\Skins\Standard View\Noire\main.xml
0001437: 1208: Reader: CLocalReader::Close: Closing: C:\Media Center 14\Skins\Standard View\Noire\main.xml

[JimH]

Try reinstalling your license.