Topic: 14.0.140 What does "Status: Duplicate" actually mean? (Read 5485 times)

chrisjj · « **on:** February 22, 2010, 08:44:29 am »

Can someone tell me what "Status: Duplicate" in the Device view actually means?

I have many a file marked thus even though no other files have the same field content or audio.

Thanks.

gvanbrunt · « **Reply #1 on:** February 22, 2010, 07:47:54 pm »

Just so you know you are not crazy, I have seen this as well....

However I've never really tried to trouble shoot it. I'm guessing it has to do with slightly corrupt files. You could try re-encoding the offending files and see if the problem continues...

chrisjj · « **Reply #2 on:** February 23, 2010, 07:44:10 am »

>Just so you know you are not crazy, I have seen this as well....

Thanks!

> However I've never really tried to trouble shoot it. I'm guessing it has to do with slightly corrupt files.

No evidence of corruption found here. The files load fine in WMP, MediaMonkey, GoldWave and Winamp.

> You could try re-encoding the offending files and see if the problem continues...

I did and it didn't! Thanks. I guess there's a bug in the MC duplicate detection, sensitive to the precise encoding.

chrisjj · « **Reply #3 on:** February 23, 2010, 11:38:39 am »

Quote from: chrisjj on February 23, 2010, 07:44:10 am

> You could try re-encoding the offending files and see if the problem continues...

I did and it didn't!

I spoke too soon. When I next cleared and refilled the library (attempting to workaround a different failure) the 'fixed' files were again reported as Duplicate.

gvanbrunt · « **Reply #4 on:** February 23, 2010, 08:09:28 pm »

Well I've seen this for a couple of years at least on a couple of files. At least I know it isn't corrupt files.

chrisjj · « **Reply #5 on:** February 23, 2010, 09:40:19 pm »

MC just forced and update on me - now I have hundreds of files marked Duplicate, and unable to sync

gvanbrunt · « **Reply #6 on:** February 24, 2010, 06:13:28 pm »

Ouch, how big is your library? I have about 12,000 audio files and there were only three that caused the duplicate errors thing.

chrisjj · « **Reply #7 on:** February 24, 2010, 06:36:31 pm »

Quote from: gvanbrunt on February 24, 2010, 06:13:28 pm

Ouch, how big is your library?

1927 tracks, ~100 playlists.

gvanbrunt · « **Reply #8 on:** February 24, 2010, 07:09:40 pm »

Perhaps the files are already on the device? MC see's it's own files as duplicates so it doesn't upload them? Try clearing the device and see if new sync works correctly...

chrisjj · « **Reply #9 on:** February 24, 2010, 07:25:25 pm »

> Perhaps the files are already on the device? MC see's it's own files as duplicates so it doesn't upload them?

This is where user documentation for MC would be really useful.

> Try clearing the device

It was already freshly formatted.

> and see if new sync works correctly...

Nope

So far I have not managed to get one successful sync to device. I have tried three Creative ZENs on two MC versions.

chrisjj · « **Reply #10 on:** March 12, 2010, 11:32:44 am »

Quote from: chrisjj on February 22, 2010, 08:44:29 am

Can someone tell me what "Status: Duplicate" in the Device view actually means?

Please? Surely someone here from JRiver must know...

Alex B · « **Reply #11 on:** March 12, 2010, 12:21:57 pm »

Quote from: chrisjj on February 22, 2010, 08:44:29 am

... I have many a file marked thus even though no other files have the same field content or audio.

Did you also check the actual filenames?

I wonder if logging could reveal something. You can enable logging from the Help menu. It might be enough to set it to log only "Handheld" and start it only just before a sync attempt (in order to create a smaller and more readable log file).

chrisjj · « **Reply #12 on:** March 12, 2010, 12:50:41 pm »

> Did you also check the actual filenames?

Sorry, but check them for what?

Alex B · « **Reply #13 on:** March 12, 2010, 01:32:46 pm »

The filenames on the device vs. the filenames on your hard drive.

I don't have a Creative device, but at least a Handheld that shows up as a standard drive stores the original filenames. Depending on your defined folder structure conflicts may be possible.

chrisjj · « **Reply #14 on:** March 12, 2010, 01:35:33 pm »

Quote from: chrisjj on February 22, 2010, 08:44:29 am

Can someone tell me what "Status: Duplicate" in the Device view actually means?

I have many a file marked thus even though no other files have the same field content or audio.

Thanks.

For the record, that problem on a Creative ZEN occurs also on a HD drive letter device.

chrisjj · « **Reply #15 on:** March 12, 2010, 01:47:39 pm »

> The filenames on the device vs. the filenames on your hard drive.

There are no filenames on the device because, as I said, the device is freshly formatted.

Alex B · « **Reply #16 on:** March 12, 2010, 01:54:58 pm »

I just tested syncing files that have identical filenames, artist and album tags, but different name tags (they were coming from a separate folder). The duplicate filenames were handled automatically. MC added an (1) string to the filenames. So, probably the filenames are not causing the problem.

Do you use the "conversion cache" feature? I don't really trust it and, as I said in the other thread, I use a "virtual handheld" instead.

Alex B · « **Reply #17 on:** March 12, 2010, 01:58:35 pm »

Quote from: chrisjj on March 12, 2010, 01:47:39 pm

> The filenames on the device vs. the filenames on your hard drive.

There are no filenames on the device because, as I said, the device is freshly formatted.

Oops, I see.

So, would it be possible that your settings would create duplicate filenames (including the path)?

For instance, something like: \various artists\track1.mp3 from two or more source files.

- I mean, perhaps the automatic duplicate names prevention does not work if one of the duplicates is not already on the device.

Alex B · « **Reply #18 on:** March 12, 2010, 02:07:34 pm »

BTW, perhaps I am a wrong person to answer this. I have never seen the "Duplicate" value in the Status field with my devices.

chrisjj · « **Reply #19 on:** March 12, 2010, 02:11:46 pm »

> So, would it be possible that your settings would create duplicate filenames (including the path)?

Since I am using the default settings, that would be most sad.

Alex B · « **Reply #20 on:** March 12, 2010, 02:32:36 pm »

So the audio path in the Handheld options is [Artist]\[Album]\ and the source filenames follow the [Artist] - [Name] rule. If I recall correctly, these are the defaults. Correct?

Though, I don't think the default settings should cause problems.

Do you use the conversion cache? Could you try logging?

Personally I would try to reproduce the problem with a small newly created test library, but I am not saying that you are supposed to go through that kind of troubleshooting process.

JimH · « **Reply #21 on:** March 15, 2010, 12:00:28 pm »

Chrisjj,
Please try Alex's suggesion.

Quote from: Alex B on March 12, 2010, 02:32:36 pm

Personally I would try to reproduce the problem with a small newly created test library, but I am not saying that you are supposed to go through that kind of troubleshooting process.

JimH · « **Reply #22 on:** March 16, 2010, 12:19:13 pm »

chrisjj, please read your e-mail.

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