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Author Topic: Upgrade to 15 now music won't play  (Read 2448 times)

boydn

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Upgrade to 15 now music won't play
« on: April 04, 2010, 07:05:28 pm »

I upgraded to ver 15 today.  backed up library from 14, installed, restored library (both options).  The only thing I have out of norm is I set it to run "Play radio" from Theater view.
Now when I try to play a music file I get an error like:
The following module failed to load.
\\jriver\media center14\plugins\out_main.dll
Failed to load JRtools.dll

Thanks
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rpalmer68

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Re: Upgrade to 15 now music won't play
« Reply #1 on: April 04, 2010, 07:19:45 pm »

I upgraded to ver 15 today.  backed up library from 14, installed, restored library (both options).  The only thing I have out of norm is I set it to run "Play radio" from Theater view.
Now when I try to play a music file I get an error like:
The following module failed to load.
\\jriver\media center14\plugins\out_main.dll
Failed to load JRtools.dll

Thanks

It's trying to load a dll from MC14 for some reason.

As an idea, try installing MC15 as admin (if you're on Win7/Vista) oh and close and restart MC befroe trying to use it.
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AoXoMoXoA

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Re: Upgrade to 15 now music won't play
« Reply #2 on: April 04, 2010, 07:45:38 pm »

Check your settings for Audio . . . . soundcard selection, direct-out/ASIO, etc.

I saw the same message and that is what fixed it. Device settings from the library backup didn't match the machine.
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boydn

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Re: Upgrade to 15 now music won't play
« Reply #3 on: April 06, 2010, 04:24:11 am »

Thanks, it was set to ASIO changed to WASAPI and all is well.  Not sure what the problem was because I used to have it set to ASIO on that machine. 
Guess the question of why 15 is calling a DLL from ver 14 is still out there.
Thanks again
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