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Author Topic: Video import MC15 crash  (Read 1833 times)

rossp

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Video import MC15 crash
« on: August 15, 2010, 01:04:51 pm »

Hi,

I used the shell integration to select a folder containing a movie and chose media center/import.
MC15-95 crashed.

In the folder are 4 files

backdrop.jpg
Black Dynamite (2009).avi
folder.jpg
mymovies.xml      <-------- created by yammm

If I select the avi file from within the folder then it imports correctly.

Ross

Quote
Media Center 15.0.95 Registered -- C:\Program Files (x86)\J River\Media Center 15\

 Workstation 6.1  (Build 7600)
Intel Pentium III 2997 MHz MMX / Memory: Total - 4127 MB, Free - 1031 MB

Internet Explorer: 8.0.7600.16385 / ComCtl32.dll: 5.82.7600 / Shlwapi.dll: 6.1.7600 / Shell32.dll: 6.1.7600 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 100
  Eject after ripping: Yes /  Play sound after ripping: No  

Burning /  Drive D: TSSTcorp CDDVDW TS-H653B    Addr: 0:0:0  Speed:48  MaxSpeed:48  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices: F:\,LUMIX,G:\

Device info dump for 'Gail's iTouch':

WMDMName:
DeviceUID: {E83CEF48-BDBA-4406-A94D-A3E43F23998F}
CanonicalName:
VendorName: ; VendorID:
ProductID: ; FirmwareVersion:
WMDMSerialNumber: NULL
WMDMWriteOurOwnPlaylists:
DeviceType: 4; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: ; DrivePath: C:\Gail's iTouch; MainDriveLetter:
IsJanusCapable: ; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: 0; SaveCoverArtToFolderJPG: 1
GetPlayStatsFromDevice: 0; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: [Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name][File Size, 0], [Name]Clean([Artist], 1)[Album][Genre]FormatNumber([Track #, 0])[Media Type])
ChangeKeyExpression: [Rating]
ResyncIfDateModified: 0

Device info dump for 'Ross' iTouch':

WMDMName:
DeviceUID: {36D03B86-5BE6-4C87-9767-14F1E0ACCA65}
CanonicalName:
VendorName: ; VendorID:
ProductID: ; FirmwareVersion:
WMDMSerialNumber: NULL
WMDMWriteOurOwnPlaylists:
DeviceType: 4; DeviceID: ; DeviceName: ; UnsupportedDevice: 0
IsDrive: 1; DriveLetter: ; DrivePath: C:\Ross' iTouch; MainDriveLetter:
IsJanusCapable: ; IsIpod: ;iTunesDBVersion:
SupportsAlbumArt: ; AlbumArtEnabled: 1; CoverArtTagRule: 0; SaveCoverArtToFolderJPG: 1
GetPlayStatsFromDevice: 0; SupportsFolders: -1; PlaylistFormat: 0; EjectMode: ; AlwaysPumpCOMMessages: 0
SupportedFileTypes: *
MemoryTypes:
InstallURL:
ApplicationName: Media Center
ImageName:
RootBasePath:
AudioBasePath: [Artist]\[Album]\
ImageBasePath: Images\
VideoBasePath: Video\
DataBasePath: Data\
PlaylistBasePath: Playlists\
DatabaseBasePath:
AudibleBasePath: Audible\
MatchKeyExpression: If(IsEqual([Media Type], Image), [Name][File Size, 0], [Name]Clean([Artist], 1)[Album][Genre]FormatNumber([Track #, 0])[Media Type])
ChangeKeyExpression: [Rating]
ResyncIfDateModified: 0


Interface Plugins:
  last.fm
  TiVo Server
 
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rossp

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Re: Video import MC15 crash
« Reply #1 on: August 15, 2010, 01:11:56 pm »

Log file for the crash

Quote
Media Center; Version: 15.0.95; Types: 385
0004758: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0006006: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0007940: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0008112: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0009032: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0012760: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0014617: 6788: General: CMCResourceHelper::GetIsModalPopupShowing: Main window disabled
0021434: 6788: Database: CMediaInfoArraySort::Sort: Files: 22; Elapsed ms: 0.072
0021434: 6788: Database: CMJSearchHelper::GetResults: Search: ([Name]="Have I Got News for You" or [Series]="Have I Got News for You") [TV Channel]=[51561]; Elapsed ms: 4.818
0021434: 6788: Database: CMediaFileIOLoad::Load: Loading: C:\Users\rossp\AppData\Roaming\J River\Media Center 15\Library\Cache\File List Sort\Cache (3).dat
0021450: 6788: Database: CMJSearchHelper::GetResults: Search: ([Name]="The Gadget Show" or [Series]="The Gadget Show") [TV Channel]=[51490]; Elapsed ms: 4.988
0021450: 6788: Database: CMediaInfoArraySort::Sort: Files: 8; Elapsed ms: 0.021
0021450: 6788: Database: CMJSearchHelper::GetResults: Search: ([Name]="Never Mind the Buzzcocks" or [Series]="Never Mind the Buzzcocks") [TV Channel]=[51561]; Elapsed ms: 4.567
0021450: 6788: Database: CMediaInfoArraySort::Sort: Files: 16; Elapsed ms: 0.029
0021450: 6788: Database: CMJSearchHelper::GetResults: Search: ([Name]="Mitch and Matt's Big Fish" or [Series]="Mitch and Matt's Big Fish") [TV Channel]=[51561]; Elapsed ms: 4.818
0021465: 6788: Database: CMJSearchHelper::GetResults: Search: ([Name]="Mock the Week" or [Series]="Mock the Week") [TV Channel]=[51561]; Elapsed ms: 4.508
0021465: 6788: Database: CMediaInfoArraySort::Sort: Files: 32; Elapsed ms: 0.037
0029125: 6788: Import: CSynchronizeDatabase::Import: Start
0029125: 6788: Import: CSynchronizeDatabase::Import: Creating processor
0029125: 6788: Import: CSynchronizeDatabase::Import: Process
0029125: 6788: Import: CSynchronizeDatabaseProcess::Process: Start
0029125: 6788: Import: CSynchronizeDatabaseProcess::Process: Creating progress
0029250: 6788: Import: CSynchronizeDatabaseProcess::Process: Notifying UI
0029250: 6788: Import: CSynchronizeDatabaseProcess::Process: Starting thread
0029265: 6788: Import: CSynchronizeDatabaseProcess::Process: Finish (140 ms)
0029265: 6788: Import: CSynchronizeDatabase::Import: Finish (140 ms)
0029265: 6860: Import: Process: Starting import (JRiver Media Center 15.0.95)
0029265: 6860: Import: GetNewFiles: Start
0029577: 6860: Database: CDataHolderLookupMap::Load: Field: Filename; Elapsed ms: 299.532; Data bytes: 1049024
0029577: 6860: Import: AddFile: Changed: V:\Black Dynamite (2009)\Black Dynamite (2009).avi
0029577: 6860: Import: AddFile: Found: V:\Black Dynamite (2009)\Black Dynamite (2009).avi
0029765: 6860: Import: AddFile: Found: V:\Black Dynamite (2009)\mymovies.xml
0029796: 6860: Import: AddFile: Found: V:\Black Dynamite (2009)\backdrop.jpg
0029796: 6860: Import: ImportNewFiles: Start
0029796: 6860: Import: ImportNewFiles: Adding: V:\Black Dynamite (2009)\Black Dynamite (2009).avi
0029796: 6860: Import: ImportNewFiles:     New File: V:\Black Dynamite (2009)\Black Dynamite (2009).avi
0029796: 6860: Import: ImportNewFiles: Adding: V:\Black Dynamite (2009)\mymovies.xml
0029811: 2976: Import: ImportNewFiles: Adding: V:\Black Dynamite (2009)\backdrop.jpg
0029827: 6860: Database: CMediaDatabase::AddFile: JRAnalyzer: 0x763e378
0029827: 6860: Database: CMediaDatabase::AddFile: Calling JRAnalyzer::Open
28626106: 6860: Import: JRAnalyzer::Open: Start
28626106: 6860: Import: JRAnalyzer::AddFile: Start
28626106: 6860: Import: JRAnalyzer::AddFile: Filename: V:\Black Dynamite (2009)\mymovies.xml
0029843: 2976: Database: CMediaDatabase::AddFile: JRAnalyzer: 0x763e148
0029843: 2976: Database: CMediaDatabase::AddFile: Calling JRAnalyzer::Open
28626122: 2976: Import: JRAnalyzer::Open: Start
28626122: 2976: Import: JRAnalyzer::AddFile: Start
28626122: 2976: Import: JRAnalyzer::AddFile: Filename: V:\Black Dynamite (2009)\backdrop.jpg
28626122: 2976: Import: JRAnalyzer::AddFileImage: Start
28626122: 2976: Import: JRAnalyzer::AddFileImage: Finish (0 ms)
28626122: 2976: Import: JRAnalyzer::AddFile: Finish (0 ms)
28626122: 2976: Import: JRAnalyzer::Open: Finish (0 ms)
0029843: 2976: Database: CMediaDatabase::AddFile: JRAnalyzer::Open returned
28626122: 6860: Import: JRAnalyzer::AddFileData: Start
28626215: 6860: Import: JRAnalyzer::AddFileData: Finish (93 ms)
28626231: 6860: Import: JRAnalyzer::AddFile: Finish (125 ms)
28626231: 6860: Import: JRAnalyzer::Open: Finish (125 ms)
0029952: 6860: Database: CMediaDatabase::AddFile: JRAnalyzer::Open returned
0029983: 6860: Database: CDataHolder::Load: Field: Date Created; Files: 54454; Pointer bytes: 217964; Data bytes: 111128; Elapsed ms: 12.967
0029983: 6860: Database: CDataHolder::Load: Field: Protection Type; Files: 54454; Pointer bytes: 0; Data bytes: 48; Elapsed ms: 0.455
0029999: 6860: Database: CDataHolder::Load: Field: Playback Range; Files: 54454; Pointer bytes: 0; Data bytes: 48; Elapsed ms: 0.354
0029999: 6860: Import: ImportNewFiles:     New File: V:\Black Dynamite (2009)\mymovies.xml
28626278: 6860: Import: JRAnalyzer::ExpandPlaylist: Start
28626278: 6860: Import: CPlaylistExpander::ExpandFileiTunesPlaylist: Start
28626309: 6860: Import: CPlaylistExpander::ExpandFileiTunesPlaylist: Finish (31 ms)
0030061: 2976: Database: CDataHolder::Load: Field: Width; Files: 54454; Pointer bytes: 58790; Data bytes: 4168; Elapsed ms: 18.249
0030077: 2976: Database: CDataHolder::Load: Field: Height; Files: 54454; Pointer bytes: 58754; Data bytes: 4168; Elapsed ms: 13.581
0030077: 2976: Database: CDataHolder::Load: Field: Rotation; Files: 54454; Pointer bytes: 55634; Data bytes: 4168; Elapsed ms: 8.137
0030092: 2976: Database: CDataHolder::Load: Field: Flash; Files: 54454; Pointer bytes: 55622; Data bytes: 4168; Elapsed ms: 7.064
0030108: 2976: Import: ImportNewFiles:     New File: V:\Black Dynamite (2009)\backdrop.jpg
 
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rossp

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Re: Video import MC15 crash
« Reply #2 on: August 31, 2010, 06:53:06 am »

bump
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Matt

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Re: Video import MC15 crash
« Reply #3 on: August 31, 2010, 07:34:38 am »

Is it reproducible?

Would you be willing to email me a copy of V:\Black Dynamite (2009)\backdrop.jpg?  I'm matt at jriver dot com.

Thanks.
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Matt Ashland, JRiver Media Center

rossp

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Re: Video import MC15 crash
« Reply #4 on: August 31, 2010, 08:26:37 am »

Very, every time i use explorer to import a video folder....

Sent you the image file...

Thanks for looking

Ross
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rossp

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Re: Video import MC15 crash
« Reply #5 on: September 01, 2010, 10:43:51 am »

Email sent to you Matt.
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Matt

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Re: Video import MC15 crash
« Reply #6 on: September 01, 2010, 11:17:45 am »

Thanks for the files.

Coming in build 104 (and later):
Fixed: Importing a mymovies.xml file that didn't explicitly point to a file from Windows Explorer could cause a crash.
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Matt Ashland, JRiver Media Center

rossp

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Re: Video import MC15 crash
« Reply #7 on: September 01, 2010, 01:06:00 pm »


Top man Matt, thanks for the quick fix. This one really made me mad  ;D

Ross
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