INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: error message upon accessing performer store in MC  (Read 1116 times)

stil_learning

  • Junior Woodchuck
  • **
  • Posts: 62
error message upon accessing performer store in MC
« on: April 05, 2010, 12:18:27 pm »
Runtime error!

Program: C...

the application has requested the runtime to terminate it in an unusual way

please contact the application support team
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 73072
  • Where did I put my teeth?
Re: error message upon accessing performer store in MC
« Reply #1 on: April 05, 2010, 01:00:19 pm »
Quote from: stil_learning on April 05, 2010, 12:18:27 pm
Runtime error!

Program: C...

the application has requested the runtime to terminate it in an unusual way

please contact the application support team
Try a reboot.
Logged

lepappy

  • Member
  • *
  • Posts: 1
Re: error message upon accessing performer store in MC
« Reply #2 on: August 23, 2010, 05:30:39 am »
i am still having this problem even after reboot ... can you help? thanks
Logged

JohnT

  • Citizen of the Universe
  • *****
  • Posts: 4627
Re: error message upon accessing performer store in MC
« Reply #3 on: August 23, 2010, 11:05:06 am »
Quote
i am still having this problem even after reboot ... can you help? thanks
At what point does it crash - when you login to Performer?  If possible, please send me a log file (johnt at jriver dot com). To make a log, go to Help -> Logging and enable "output to a log file", checkmark all the events, then try to duplicate the problem and afterward click "click to email log files".

Thanks
Logged
John Thompson, JRiver Media Center
Pages: [1]   Go Up
« previous next »