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Author Topic: mkv files dont import, whats up?  (Read 1794 times)

tcman41

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mkv files dont import, whats up?
« on: October 10, 2010, 09:13:29 am »

I have 3 different tv shows that i have imported every episode for at 720p. I have never had any problems either importing or playing the shows up until just recently in mc15. The last two episodes of the Big Bang Theory  I have tried to import would not import properly. I did get one of them to import finally after re downloading it, now I am having the same problem with the most current episode, they play fine inside of MC15 but they wont import.

If anyone could tell me what's going on, I would appreciate it greatly.

TC
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audunth

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Re: mkv files dont import, whats up?
« Reply #1 on: October 13, 2010, 11:19:30 am »

If you're using ffdshow as a decoder, go into the video configuration and uncheck the "Don't use ffdshow in" and "Only use ffdshow in" options (under Directshow Control). If that fixes the problem, but you still want to have one of those options checked, just make sure JRWorker.exe is allowed, since that's the background application responsible for import to MC. If it still doesn't work check that the proper codecs are enabled in ffdshow.

If you don't use ffdshow, it might be some other Directshow-related problem.
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Audun

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audunth

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Re: mkv files dont import, whats up?
« Reply #2 on: October 13, 2010, 11:24:32 am »

Oh, I just remembered, it can be another thing too. My MC suddenly stopped importing files of any kind a while ago because the drive where the library (the database, not the media files) resides (by default the drive where MC is installed) was full. I moved the library to another drive to avoid it ever happeing again should my system drive fill up.
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Cheers,
Audun

My system:
ASUS  P8Z68 V-PRO/GEN3, 8GB RAM, Core i5-2500K
EVGA Nvidia GTX 970 SSC, 4GB RAM
Antec P180 case w/Seasonic X460 fanless PSU, water cooled by Zalman Reserator 1+ w/extra DDC pump
Windows 7 Ultimate 64 bit
Sony VPL-HW30ES 3D projector
Yamaha RX-V3900 receiver and custom built 2Ch power amp for front/stereo speakers
Klipsch Reference/SVS 7.1 speaker system
Always running the latest available version of MC

tcman41

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Re: mkv files dont import, whats up?
« Reply #3 on: October 13, 2010, 07:21:24 pm »

My default video renderer is set to "automatic" and my playback method for .mkv files is also set to "automatic".

My drives all have plenty of space on them so that's not it either.

Every thing has always worked fine except for these last two files, It has to be the files themselves.

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Yaobing

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Re: mkv files dont import, whats up?
« Reply #4 on: October 14, 2010, 08:52:13 am »

Was the file imported with media type "data"?  If so you can find it under "Documents", and change media type to video manually.
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Yaobing Deng, JRiver Media Center

glynor

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Re: mkv files dont import, whats up?
« Reply #5 on: October 14, 2010, 09:01:00 am »

That's what I was going to suggest.  I'm very skeptical that MC didn't import the files.  MC will import pretty much anything.  It may have very well misidentified the files and misfiled them (usually as data, but occasionally I get video files mislabeled as Audio too).
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tcman41

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Re: mkv files dont import, whats up?
« Reply #6 on: October 14, 2010, 09:17:06 pm »

where do i get to documents in mc15, just not seeing it?

thanks
TC
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Yaobing

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Re: mkv files dont import, whats up?
« Reply #7 on: October 15, 2010, 08:59:19 am »

Documents should be listed right under Audio, Images, and Video.  If you do not see it, maybe you have turned off the option.  The option is in Tools > Options... > General > Features > Data Support.
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