Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Beltran]

APPCRASH
  Application Name:   Media Center 15.exe
  Application Version:   15.0.171.0
  Application Timestamp:   4d0fb8c8
  Fault Module Name:   KERNELBASE.dll
  Fault Module Version:   6.1.7600.16385
  Fault Module Timestamp:   4a5bdbdf
  Exception Code:   e06d7363
  Exception Offset:   0000b727
  OS Version:   6.1.7600.2.0.0.256.48
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Cant get it to start at all now.  It's clocking on something and will eventually crash.

[JimH]

Reboot.  Turn on logging in MC Help.  After a crash, look at the end of the "Previous log".

Disable any third-party plug-ins, etc.

[Beltran]

its running now but working extremely slow.  Must wait a long time for anything to happen. Scrolling the window etc.  Win 7 gives this explanation.

It hasn't crashed yet so I don't have a log to fetch.


Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:   AppHangB1
  Application Name:   Media Center 15.exe
  Application Version:   15.0.171.0
  Application Timestamp:   4d0fb8c8
  Hang Signature:   9096
  Hang Type:   0
  OS Version:   6.1.7600.2.0.0.256.48
  Locale ID:   1033
  Additional Hang Signature 1:   909684276b5aed91a607d34ebde2df65
  Additional Hang Signature 2:   577e
  Additional Hang Signature 3:   577eda5de77f1973e11111510111a904
  Additional Hang Signature 4:   9096
  Additional Hang Signature 5:   909684276b5aed91a607d34ebde2df65
  Additional Hang Signature 6:   577e
  Additional Hang Signature 7:   577eda5de77f1973e11111510111a904

[JimH]

Try viewing the current log.

[Beltran]

Ok here are a couple of logs.  App is still running but seems to go off and think for awhile (3-5 min) and then I can click on something.  Sometimes I can complete it, like getting to the help > log > open current.  Sometimes just highlight the box causes it to just freeze.

How do I attach a file?

[JimH]

This just sounds like a virus checker spending a lot of time with each file.  Or something similar.  Are they on a network drive?

The Appcrash info from Windows isn't useful.  There's no need to post it.

[Beltran]

I turned off all the automatic look ups.  Thats' what was causing the issue.
My virus checker was not running.  Log shows it was MC.  Look ups going across the web were taking forever... xmas holiday and everyone hitting the YADB ?

[JimH]

Firewall?