INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Can't Register or Recover  (Read 1102 times)

Mr. Tuesdays

  • Recent member
  • *
  • Posts: 40
Can't Register or Recover
« on: January 12, 2011, 05:35:36 pm »
Help!  I purchased Media Center 15 via PayPal.  There was an exe file to download to "recover".  When I run the exe it crashes (DOS window opens, but it crashes)
Have tried this several time, uninstalled and reinstalled MC15, etc.  No luck.

The email gave me a code and said "You have recently restored a licence for Media Center 16".  16?  Is there a newer version?
Please help, I'd love to get this rolling!
Logged

Mr. Tuesdays

  • Recent member
  • *
  • Posts: 40
Re: Can't Register or Recover
« Reply #1 on: January 12, 2011, 05:37:36 pm »
Oh, FYI - running windoze XP SP3.  No virus protection turned on.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42442
  • Shoes gone again!
Re: Can't Register or Recover
« Reply #2 on: January 12, 2011, 07:01:56 pm »
First, download and install the latest from here:
http://www.jriver.com/download.html

Then enter your license code here:
https://rover.jriver.com/cgi-bin/restore.cgi

When it provides an mjr file, run it.

Thanks for the purchase.
Logged
Matt Ashland, JRiver Media Center

Mr. Tuesdays

  • Recent member
  • *
  • Posts: 40
Re: Can't Register or Recover
« Reply #3 on: January 12, 2011, 07:12:54 pm »
Thanks Matt.  I had to switch to Firefox to make it work.  Did not work in Opera.  I don't use I.E.
Looks all go0d now. Cheers.
Logged
Pages: [1]   Go Up
« previous next »