Topic: MC15 crashes after Installation IE9 RC (Read 8825 times)

phoenix91 · « **on:** February 11, 2011, 07:32:33 am »

Installed InternetExplorer IE9 RC today.

MC15:
Severeral tabs with different pane-views, active ist the most right tab.
As soon as I click 'Start' in the tree, MC15 crashes.

(Default browser is FireFox 3.6.13)

Any idea what to do?

Matt · « **Reply #1 on:** February 11, 2011, 07:56:25 am »

Does IE by itself work nicely, or does that also crash?

Thanks.

phoenix91 · « **Reply #2 on:** February 11, 2011, 08:11:10 am »

As much as I can tell, everthing works fine with IE9.

Alexx · « **Reply #3 on:** February 11, 2011, 08:31:04 am »

Righto! MC crashed on me too after installing IE9 RC, but then I reloaded MC and it worked just fine thereafter. Everything else is working okay.

phoenix91 · « **Reply #4 on:** February 11, 2011, 08:40:44 am »

@Alexx:
reload = restart of MC15 only?
Or did you change something else?

Unfortunately MC15 keeps crashing here, even after a reboot.

Alexx · « **Reply #5 on:** February 11, 2011, 09:08:03 am »

Quote from: phoenix91 on February 11, 2011, 08:40:44 am

@Alexx:
reload = restart of MC15 only?
Or did you change something else?

Unfortunately MC15 keeps crashing here, even after a reboot.

No, I just restarted MC and it worked fine, at least for playing music.

monsieurguzel · « **Reply #6 on:** February 11, 2011, 11:50:27 am »

Mine is crashing too all the time after installing IE 9 RC. It always crashes when it loads very specific panes, like the Playlist panes, the Performer Store pane, etc.

jrussell05 · « **Reply #7 on:** February 11, 2011, 12:30:38 pm »

Mine is crashing as well. Will not even start, really. I get the splash screen and then it crashes.

I've uninstalled MC15, ran CCleaner on the Registry, then rebooted, then reinstalled. Still crashing just the same.

What to do?

Niacin · « **Reply #8 on:** February 11, 2011, 12:34:29 pm »

Unless the guys here have a workaround, I'd have thought an un-install of IE9 is the obvious next step. Is that not possible?

monsieurguzel · « **Reply #9 on:** February 11, 2011, 12:57:12 pm »

I fiddled with the preferences a little and when you have it start in the Audio section automatically and turn off splash screen, the program starts just fine. You just have to be careful where to click after (ie Playlist tab) that coz it will crash the program.

Quote from: jrussell05 on February 11, 2011, 12:30:38 pm

Mine is crashing as well. Will not even start, really. I get the splash screen and then it crashes.

I've uninstalled MC15, ran CCleaner on the Registry, then rebooted, then reinstalled. Still crashing just the same.

What to do?

Magic_Randy · « **Reply #10 on:** February 11, 2011, 03:53:02 pm »

I just installed IE9 last night, so I guess I will have the same issues. I will follow this thread and if I have any to contribute I will (works - don't work - etc.). I'm expecting I will have to uninstall IE9. I guess I should have expected this from Microsoft. Their new browsers should not create compatibility issues.

rip66 · « **Reply #11 on:** February 11, 2011, 03:55:12 pm »

Same problem, hope they get a fix for it.

WeeHappyPixie · « **Reply #12 on:** February 11, 2011, 03:59:05 pm »

Confirmed on both Windows 7 x32 and x64 versions. Both crash when you go into the playlists or web related pages. Like others here, I have mine set not to show splash screen and go straight into Albums.

John

Mr ChriZ · « **Reply #13 on:** February 12, 2011, 09:17:12 am »

I just bumped into this with MC16...
Having played with IE9 it still feels a long way behind Chrome IMO... don't bother installing it!

ramblinflebro · « **Reply #14 on:** February 12, 2011, 11:38:17 am »

I am running Win 7 Home Premium 64 bit. Every time I tried to open MC 15 it would immediately close. I got the standard error message from Windows. I uninstalled IE 9 RC and went back to IE 8. Now, MC 15 works fine. IE 8 32 bit will not open, it used too. IE 9 RC was messing up a lot of things on my system. I set Firefox as my default browser, and things are just peachy.

MGD_King · « **Reply #15 on:** February 12, 2011, 12:13:46 pm »

No issues here with IE9 RC and MC15. Everything works as expected. I turned the splash screen off in MC long ago and even reenabled it and both IE9 RC and MC15 behave with each other.

WeeHappyPixie · « **Reply #16 on:** February 12, 2011, 01:01:02 pm »

Quote from: MGD_King on February 12, 2011, 12:13:46 pm

No issues here with IE9 RC and MC15. Everything works as expected. I turned the splash screen off in MC long ago and even reenabled it and both IE9 RC and MC15 behave with each other.

Try clicking on playlists and see if it crashes please.

John

jesseinsf · « **Reply #17 on:** February 12, 2011, 04:23:45 pm »

Mine started crashing all the time too when I installed IE9 RC. I have Windows 7 64bit, intel core i7 930cpu, 1366.

Beth UK · « **Reply #18 on:** February 12, 2011, 04:44:44 pm »

Same here. :'

Windows 7, 64-bit, IE9 RC installed. MC crashes every time. Can't even open it.

tva3 · « **Reply #19 on:** February 12, 2011, 08:18:18 pm »

Hi folks. I am new to these forums. I have been using 14 for quite some time and purchased 15 yesterday after loving it for a couple of weeks, but I have been having the same problem after installation of IE9 this morning. The only way I can get MC to work now is run as admin and let it do some sort of reset and then it seems to work but after closing the program and try to restart back to the same issues.

MGD_King · « **Reply #20 on:** February 13, 2011, 09:07:28 am »

Quote from: WeeHappyPixie on February 12, 2011, 01:01:02 pm

Try clicking on playlists and see if it crashes please.

John

Now that crashed it.

And like others I can't even open it.

What I also noticed that if you have playlists already open then you can click on individual playlists with no problems but if you click on the "Playlist" in the tree, that crashes it.

CJandCO · « **Reply #21 on:** February 13, 2011, 10:42:04 am »

MC 12 (Free), MC 14 and MC 15 plant consistently since installing IE9 RC, when a function calls the IE browser is at this moment that it crashes.

Magic_Randy · « **Reply #22 on:** February 13, 2011, 12:02:40 pm »

Quote from: CJandCO on February 13, 2011, 10:42:04 am

MC 12 (Free), MC 14 and MC 15 plant consistently since installing IE9 RC, when a function calls the IE browser is at this moment that it crashes.

The problem is with IE9 RC, not MC.

I uninstalled IE9 and will wait for MS to fix IE before reinstalling it.

Beth UK · « **Reply #23 on:** February 13, 2011, 12:23:18 pm »

Quote from: Magic_Randy on February 13, 2011, 12:02:40 pm

The problem is with IE9 RC, not MC.

I uninstalled IE9 and will wait for MS to fix IE before reinstalling it.

Trouble is we don't know if this is a bug with IE9, or some change in their new code that will continue to present a problem in the future because they don't consider it a bug.

JimH · « **Reply #24 on:** February 13, 2011, 12:37:27 pm »

Quote from: Beth UK on February 13, 2011, 12:23:18 pm

Trouble is we don't know if this is a bug with IE9, or some change in their new code that will continue to present a problem in the future because they don't consider it a bug.

They would be wrong.

phoenix91 · « **Reply #25 on:** February 13, 2011, 01:51:48 pm »

Quote from: JimH on February 13, 2011, 12:37:27 pm

They would be wrong.

But, who is going to tell them?

Niacin · « **Reply #26 on:** February 13, 2011, 02:05:00 pm »

Quote from: phoenix91 on February 13, 2011, 01:51:48 pm

But, who is going to tell them?

Like they'd listen

jesseinsf · « **Reply #27 on:** February 13, 2011, 02:22:42 pm »

I sent a bug report through IE 9 RC. The feedback tool in IE9 RC will gather all records required including the crash report. I think everyone should do the same. It even starts a tool to record a screenshot of every step it took to reproduce the problem. and there is a question that asks if this has happened with previous versions of IE.

Magic_Randy · « **Reply #28 on:** February 13, 2011, 02:35:35 pm »

Quote from: Beth UK on February 13, 2011, 12:23:18 pm

Trouble is we don't know if this is a bug with IE9, or some change in their new code that will continue to present a problem in the future because they don't consider it a bug.

They would be wrong.

This is a bug in IE9 RC. The prior beta version did not have this problem.

Also, they need to maintain compatibility. Things that worked with prior version should still work. If they do not maintain compatibility (with their own browsers - not FF, Safari, Chrome, etc.) users will just use the other browsers which MS wants to protect against.

Mediahome · « **Reply #29 on:** February 13, 2011, 02:47:36 pm »

On my Win7 x64 desktop with IE9 RC installed MC 15.0.174 crashes on startup.

On my Vail media server with IE9 RC installed MC 15.0.174 runs just fine.

Interesting! So who needs to fix what?

Beth UK · « **Reply #30 on:** February 13, 2011, 03:32:29 pm »

Quote from: Magic_Randy on February 13, 2011, 02:35:35 pm

If they do not maintain compatibility (with their own browsers - not FF, Safari, Chrome, etc.) users will just use the other browsers which MS wants to protect against.

I worry though that quite a lot of software embed IE functions in their own routines which means there is not always easy escape. I use Opera by default (don't ask me why I installed IE9 - just curiosity I am afraid).

Ho hum...

BullishDad · « **Reply #31 on:** February 13, 2011, 04:51:04 pm »

I'm having this problem too.

Windows 7 64 bit, IE 9 RC. MC 15 crashes upon startup.

On the third attempt to open the program MC will suggest running defaults and disabling plug-ins. When I left plug-ins disabled (other two boxes unchecked) , I was able to get into the program. I opened a playlist and played a track, and the program didn't crash. However, I didn't do much else so it's not much of a test.

After the program is closed and I attempt to reopen, it crashes again at the splash screen.

ogurgey · « **Reply #32 on:** February 13, 2011, 05:59:21 pm »

Same problem with MC 14.0.165, Win 7 Ultimate x64.

The Problem is definitely with IE 9 RC. Installed today and got problems right away. After failing twice MC gets around the bug and launches succesfully. The only difference I noticed is, that the "Options" button of last.fm button gets a non TT font, the grid on some lists (Downloads, last.fm) look somehow weird. But the the last.fm functions as axpected.

After closing and new launch, the "2-times error, third time OK", cycle begins once again.

Update: Uninstalling IE 9RC solves the problem. Somehow cumbersome workaround is, to rename the index.html files in the directories X:\Program Files (x86)\J River\Media Center 14\Data to something that IE does not want to process. This has of course as result, that the "Start", "Drives & Devices" etc Entry pages don't show up.

Apart from this, MC works fine. I have to say, I only do audio, no input for pictures & video. I want to use IE9 and MC 14, so for the time being, I think I have to live with it. Some day soon(hopefully) , a patch will be released, and all I have to do is to rename the index.html files.

ramblinflebro · « **Reply #33 on:** February 14, 2011, 05:55:53 pm »

I have Firefox set as my default browser, and I reinstalled IE 9 RC. I have the same problem as everyone else. I did not have this problem with IE 9 beta. I uninstall IE 9 RC and install IE 8, and have no problems. I hope someone at Microsoft, or J River can fix this. Personally, using IE is NOT that important to me. Firefox seems to be a lot less trouble.

Matt · « **Reply #34 on:** February 14, 2011, 06:50:16 pm »

Here's an official response from JohnT at JRiver:
http://yabb.jriver.com/interact/index.php?topic=62332.0

INTERACT FORUM

Author Topic: MC15 crashes after Installation IE9 RC (Read 8825 times)

Niacin

Niacin