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[bspisak]

I thought it might be a video card issue, but this is the only time I ever see this type of corruption.

[Matt]

What skin are you using?  What happens if you switch to Noire?

Thanks.

[bspisak]

I'm using Blue Steel, but it doesn't seem to matter.

Here's Noire:



Here's Green Eyes:



The line you're seeing is an artifact from the main MC window.

If I pass a different program window in front of it, it will leave artifacts of that window as well: (The following two images are Blue Steel again.)



It appears that the Plug-in Manager tree area is picking up artifacts from whatever window is immediately in front of it. The first two images can be explained if the Plug-in Manager pop-up opens under the main MC window and then is pushed forward.

In addition, there is corruption when opening and closing the tree view and when scrolling around.

[bspisak]

p.s. here's my system info:

Media Center 15.0.174 C:\Program Files\J River\Media Center 15\

Microsoft Windows XP  Workstation 5.1 Service Pack 3 (Build 2600)
AMD Athlon 2063 MHz MMX / Memory: Total - 1048 MB, Free - 178 MB

Internet Explorer: 8.0.6001.18702 / ComCtl32.dll: 5.82.2900 / Shlwapi.dll: 6.0.2900 / Shell32.dll: 6.0.2900 / wnaspi32.dll: N/A
Ripping /   Drive D:   Mode:ModeSecure  Type:Auto  Speed:Max
  Drive K:   Mode:ModeSecure  Type:Auto  Speed:Max
  Drive M:   Mode:ModeSecure  Type:Auto  Speed:Max
  Digital playback: Yes /  Get cover art: Yes /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  Drive D: IOMEGA   DVDRW4224INQ-D     Addr: 1:0:0  Speed:24  MaxSpeed:24  BurnProof:Yes
  Drive K: AccessTk CD-RW CW1601A      Addr: 1:1:0  Speed:12  MaxSpeed:12  BurnProof:Yes
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /

Portable Device Info
  Removed devices:

Interface Plugins:
  TiVo Server (Active)

[Matt]

Thanks for the details.

Can anyone else reproduce this?  I'm not seeing it here unfortunately.

[Scolex]

If you move the plug-in manager window to force a redraw do the artifacts go away?
What is the video card brand and model as well as driver version.
I can not replicate it on my XP or Win7 machines.

[bspisak]

If you move the plug-in manager window to force a redraw do the artifacts go away?

No.

There are two types of corruption: First is the background of the tree view area. Secondly are the items in the tree view itself. If I pass another program window in front of the Plug-in Manager, the corruption in the tree will clear, but the background will have artifacts from the window in front.

Here's what it looks like after I open some of the tree and slide the vertical scroll bar around a bit:



Here's what it looks like after I open a different program window (this one has a light gray cross-hatch over a white background) in front of it, then minimize it.



If I instead slide the Plug-in Manager to the left off-screen and then drag it back slowly, it smears like this:



I get similar smeared artifacts if I slide a different program window around in front of the Plug-in Manager.


Here's my graphics info. I know it's an old card, but this is the first time I've ever had a problem like this. My GeForce fan died and the replacement was a Radeon that I haven't been able to install yet.



        Card name: Matrox Millennium G450 Dual Head
     Manufacturer: Matrox
        Chip type: Matrox G450
         DAC type: Integrated, 360 MHz
       Device Key: Enum\PCI\VEN_102B&DEV_0525&SUBSYS_0641102B&REV_85
   Display Memory: 32.0 MB
     Current Mode: 1600 x 1200 (32 bit) (70Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: G400d.dll
   Driver Version: 5.12.0001.1200 (English)
      DDI Version: 7
Driver Attributes: Final Retail
 Driver Date/Size: 8/17/2001 13:56:00, 1733120 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: G400m.sys
    Mini VDD Date: 8/17/2001 11:49:42, 322432 bytes
Device Identifier: {D7B71ECB-4665-11CF-2B77-402626C2C835}
        Vendor ID: 0x102B
        Device ID: 0x0525
        SubSys ID: 0x0641102B
      Revision ID: 0x0085
      Revision ID: 0x0085
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: All tests were successful.
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

[bspisak]

I'm embarrassed to say that the problem has disappeared and the Plug-in Manager is now displaying properly. This leads me to believe that this has to be a graphics card issue.

I had even tried rebooting prior to reporting this in my original post, so I'm not sure what happened to make it all of sudden be ok.

Apologies for any wasted time and effort on everyone's part.