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Author Topic: Just bought and installed - not working!  (Read 1406 times)

acastos

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Just bought and installed - not working!
« on: March 15, 2011, 05:00:46 pm »
I just downloaded ver. 15.0.174, paid for it, registered it. Now, when I start the program, it says that the program did not shut down correctly. There doesn't seem to be any email address where I can direct my complaints except posting on this board. Unacceptable. I want my money back.
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JimH

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Re: Just bought and installed - not working!
« Reply #1 on: March 15, 2011, 05:36:07 pm »
You've come to the right place to complain, but maybe you have IE9 RC installed?  If so, update IE.

If not, try rebooting.
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mdx1

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Re: Just bought and installed - not working!
« Reply #2 on: March 15, 2011, 06:26:40 pm »
Quote from: acastos on March 15, 2011, 05:00:46 pm
I just downloaded ver. 15.0.174, paid for it, registered it. Now, when I start the program, it says that the program did not shut down correctly. There doesn't seem to be any email address where I can direct my complaints except posting on this board. Unacceptable. I want my money back.

Well the MC has a wonderful 30-day trial period to make sure this kind of problems are resolved before purchase.
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Nelson
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