Topic: importing hangs with m4a files (Read 1576 times)

quirtep · « **on:** April 21, 2011, 06:30:59 am »

I am trying to import the contents of an external hard drive to my Media Center library. It consistently hangs. I cannot identify which file or files it hangs on because it doesn't show me the current file being imported. I just have to end the process and restart Media Center. It is an m4a file of some sort because when I import other file types, it works fine. How can I figure out which files are causing the trouble? How can I make Media Center import the files without getting hung up? Thank you.

JimH · « **Reply #1 on:** April 21, 2011, 06:52:57 am »

What build of MC16 are you using? 16.0.72 is available at the top of this board.

quirtep · « **Reply #2 on:** April 21, 2011, 07:42:45 am »

OK, I installed the current build. I might have been a bit out of date. Now, it gives me "Media Center has stopped working" during the import process, and it Windows closes the application.

JimH · « **Reply #3 on:** April 21, 2011, 10:19:25 am »

Make sure that it's set to automatic for that file type in MC's options.

Matt · « **Reply #4 on:** April 21, 2011, 12:32:42 pm »

Please use Help > Logging and send the previous log after a hang to matt at jriver dot com.

Thanks.

BigMac · « **Reply #5 on:** April 21, 2011, 02:18:08 pm »

Please try to change the file names. I have had same issue but after I have re-organized file names, it has been fixed.

quirtep · « **Reply #6 on:** April 22, 2011, 06:25:14 am »

I tried it on my other laptop, and it worked without crashing, so all is well. Thanks for the suggestions.

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Author Topic: importing hangs with m4a files (Read 1576 times)

quirtep

importing hangs with m4a files

JimH

Re: importing hangs with m4a files

quirtep

Re: importing hangs with m4a files

JimH

Re: importing hangs with m4a files

Matt

Re: importing hangs with m4a files

BigMac

Re: importing hangs with m4a files

quirtep

Re: importing hangs with m4a files