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Author Topic: Crash on Exit  (Read 2306 times)

gtener

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Crash on Exit
« on: May 16, 2011, 01:26:41 pm »
MC 16.086 occasionally crashes on exit.  Not sure why this is happening.  When I click exit, I get the pop-up "MC has stopped working" Anyone else getting this problem?
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Matt

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Re: Crash on Exit
« Reply #1 on: May 16, 2011, 02:32:02 pm »
Please use Help > Logging.  Read the previous log from the bottom up after a crash.  It should contain the word "crash".

If you find it, post a couple hundred lines of the log on either side of the crash.

Thanks.
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Matt Ashland, JRiver Media Center

gtener

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Re: Crash on Exit
« Reply #2 on: May 16, 2011, 03:05:34 pm »
Will do.  Thanks Matt
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gtener

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Re: Crash on Exit
« Reply #3 on: May 16, 2011, 10:21:20 pm »
Here is the latest log file for a crash.  This time it was not on EXIT.  I was switching tracks with webremote on my ipad.  New track started and then crashed.

Log follows:

3432812: 6028: Sharing Plugins: VHTTPMessage::Write: Wrote 218 bytes
3432812: 5644: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3432812: 5644: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
3432922: 5644: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (110 ms)
3432922: 5976: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3432922: 5976: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
3433062: 5976: Sharing Plugins: VHTTPMessage::Write: Wrote 398 bytes
3433062: 5976: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (140 ms)
3433062: 5376: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433062: 5376: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: : http://127.0.0.1
3433062: 5360: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433062: 5376: Sharing Plugins: VHTTPMessage::Write: Wrote 75 bytes
3433062: 5376: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (0 ms)
3433062: 5360: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
3433281: 5360: Sharing Plugins: VHTTPMessage::Write: Wrote 424 bytes
3433281: 5360: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (219 ms)
3433281: 2352: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433281: 2352: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: : http://127.0.0.1
3433281: 2352: Sharing Plugins: VHTTPMessage::Write: Wrote 75 bytes
3433281: 2352: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (0 ms)
3433281: 4660: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433281: 4660: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
3433297: 4660: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (16 ms)
3433297: 6108: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433297: 6108: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
3433312: 6108: Sharing Plugins: VHTTPMessage::Write: Wrote 398 bytes
3433312: 6108: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (15 ms)
3433312: 5580: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433312: 5580: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: : http://127.0.0.1
3433312: 5580: Sharing Plugins: VHTTPMessage::Write: Wrote 75 bytes
3433312: 5580: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (0 ms)
3433312: 3712: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433312: 3712: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
3433484: 3712: Sharing Plugins: VHTTPMessage::Write: Wrote 424 bytes
3433484: 3712: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (172 ms)
3433484: 2076: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3433484: 2076: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: : http://127.0.0.1
3433484: 2076: Sharing Plugins: VHTTPMessage::Write: Wrote 75 bytes
3433484: 2076: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (0 ms)
3433578: 4720: Sharing Plugins: CHTTPRequestMessage::ReadPreamble: Failed to read Method
3433578: 4720: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (5797 ms)
3433593: 2456: Sharing Plugins: CHTTPRequestMessage::ReadPreamble: Failed to read Method
3433593: 2456: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (5812 ms)
3433593: 2168: Sharing Plugins: CHTTPRequestMessage::ReadPreamble: Failed to read Method
3433593: 2168: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (5843 ms)
3433593: 4364: Sharing Plugins: CHTTPRequestMessage::ReadPreamble: Failed to read Method
3433593: 4364: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (5843 ms)
3433593: 3800: Sharing Plugins: CHTTPRequestMessage::ReadPreamble: Failed to read Method
3433593: 4496: Sharing Plugins: CHTTPRequestMessage::ReadPreamble: Failed to read Method
3433593: 3800: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (5937 ms)
3433593: 4496: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (7328 ms)
3434281: 5060: Podcast: CPodcastScheduler::Update: Start
3434281: 5060: Podcast: CPodcastScheduler::Update: Processing completed work threads
3434281: 5060: Podcast: CPodcastScheduler::Update: Purging files
3434281: 5060: Podcast: CPodcastScheduler::Update: Scheduling downloads
3434281: 5060: Podcast: CPodcastScheduler::ScheduleDownload: Start
3434281: 5060: Podcast: CPodcastScheduler::ScheduleDownload: No work found
3434281: 5060: Podcast: CPodcastScheduler::ScheduleDownload: Finish (0 ms)
3434281: 5060: Podcast: CPodcastScheduler::Update: Finish (0 ms)
3435593: 4792: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
3435593: 4792: Sharing Plugins: CHTTPListenerWorker::HandleRequest: TCP: 10.0.1.12: GET: http://10.0.1.3:52199/WebRemote/MCWS/v1/Playback/Info?Zone=-1&Token=KS9QYUPh&NoCache=0.9055828542914242
3435593: 4792: Sharing Plugins: JRWebService::Process: Start
3435593: 4792: Sharing Plugins: JRWebService::Process: URL: /WebRemote/MCWS/v1/Playback/Info?Zone=-1&Token=KS9QYUPh&NoCache=0.9055828542914242
3435593: 4792: Sharing Plugins: JRWebService::Process: Finish (0 ms)
3435593: 4792: Sharing Plugins: VHTTPMessage::Write: Wrote 670 bytes
3438437: 4792: Sharing Plugins: CHTTPListenerWorker::HandleRequest: TCP: 10.0.1.12: GET: http://10.0.1.3:52199/WebRemote/library.html?LibraryLocation=1002&Token=KS9QYUPh&PaginationStartIndex=200
3438437: 4792: Database: CMediaInfoArraySort::Sort: Files: 8495; Elapsed ms: 8.152
3438437: 4792: Database: CSearchFilesHelper::GetResults: Search: ~sort=[Date Imported]-d [Media Type]=[Audio]; Elapsed ms: 9.339
3438453: 4792: Database: CMediaDatabase::RemoveFileAbsolute: Filename:  Mode: 0  Track: 0
3438453: 4792: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
3438453: 4792: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:
0420265: 5556: General: JRWebApp::Destroy: Start
0420265: 5556: General: JRWebApp::Destroy: Finish (0 ms)
0420265: 5556: General: JRWebApp::Run: Finish (420250 ms)
0420265: 5556: General: JRWebApp::ExitInstance: Start
0420265: 5556: General: JRWebApp::ExitInstance: Stopping web engine
0420265: 5556: General: JRWebApp::ExitInstance: Stopping callback server
0420265: 5556: General: JRWebApp::ExitInstance: Stopping interface server
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Start
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Cancelling thread
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Cancelling pending run
0420265: 1224: General: JRIpcServerThreaded::Thread: Thread finishing (cancel: 1; errors: 1)
0420265: 1224: General: JRIpcServerThreaded::Thread: Finish (420250 ms)
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Stopping thread
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Cancelling response threads
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Deleting response threads
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Closing notification window
0420265: 5556: General: JRIpcServerThreaded::ServerStop: Finish (0 ms)
0420265: 5556: General: JRWebApp::ExitInstance: Finishing
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gtener

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Re: Crash on Exit
« Reply #4 on: May 16, 2011, 10:37:59 pm »
and again! frustrating!!

Log:

0686031: 2044: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: M-SEARCH: http://239.255.255.250:1900*
0686500: 2044: Sharing Plugins: VHTTPMessage::Write: Wrote 424 bytes
0686500: 2044: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (469 ms)
0686500: 5456: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
0686500: 5456: Sharing Plugins: CHTTPListenerWorker::HandleRequest: UDP: 10.0.1.3: : http://127.0.0.1
0686500: 5456: Sharing Plugins: VHTTPMessage::Write: Wrote 75 bytes
0686500: 5456: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Finish (0 ms)
0706484: 4404: Sharing Plugins: CHTTPListenerWorker::HandleConnection: Start
0706484: 4404: Sharing Plugins: CHTTPListenerWorker::HandleRequest: TCP: 10.0.1.12: GET: http://10.0.1.3:52199/WebRemote/library.html?LibraryLocation=1002&Token=8hOmoqoE&PaginationStartIndex=400
0706500: 4404: Database: CMediaInfoArraySort::Sort: Files: 8495; Elapsed ms: 8.193
0706500: 4404: Database: CSearchFilesHelper::GetResults: Search: ~sort=[Date Imported]-d [Media Type]=[Audio]; Elapsed ms: 9.353
0706500: 4404: Database: CMediaDatabase::RemoveFileAbsolute: Filename:  Mode: 0  Track: 0
0706500: 4404: General: TopLevelExceptionFilter: Unhandled exception -- program crashing
0706500: 4404: General: TopLevelExceptionFilter: Message: 0, wParam: 0, lParam: 0, Window class:
0615500: 5908: General: JRWebApp::Destroy: Start
0615500: 5908: General: JRWebApp::Destroy: Finish (0 ms)
0615500: 5908: General: JRWebApp::Run: Finish (615469 ms)
0615500: 5908: General: JRWebApp::ExitInstance: Start
0615500: 5908: General: JRWebApp::ExitInstance: Stopping web engine
0615500: 5908: General: JRWebApp::ExitInstance: Stopping callback server
0615500: 5908: General: JRWebApp::ExitInstance: Stopping interface server
0615500: 5908: General: JRIpcServerThreaded::ServerStop: Start
0615500: 5908: General: JRIpcServerThreaded::ServerStop: Cancelling thread
0615500: 5908: General: JRIpcServerThreaded::ServerStop: Cancelling pending run
0615500: 5908: General: JRIpcServerThreaded::ServerStop: Stopping thread
0615500: 5716: General: JRIpcServerThreaded::Thread: Thread finishing (cancel: 1; errors: 1)
0615500: 5716: General: JRIpcServerThreaded::Thread: Finish (615485 ms)
0615531: 5908: General: JRIpcServerThreaded::ServerStop: Cancelling response threads
0615531: 5908: General: JRIpcServerThreaded::ServerStop: Deleting response threads
0615531: 5908: General: JRIpcServerThreaded::ServerStop: Closing notification window
0615531: 5908: General: JRIpcServerThreaded::ServerStop: Finish (31 ms)
0615531: 5908: General: JRWebApp::ExitInstance: Finishing
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Matt

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Re: Crash on Exit
« Reply #5 on: May 16, 2011, 11:08:42 pm »
Both logs show a crash when responding to a WebRemote request to browse the library starting a few hundred items (maybe in an albums list?).

Are the crashes only when you're controlling Media Center with an iPad?  Can you reproduce it easily, by browsing or playing a certain way?

Thanks.
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Matt Ashland, JRiver Media Center

gtener

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Re: Crash on Exit
« Reply #6 on: May 16, 2011, 11:34:10 pm »
I haven't noticed a specific way it crashes.  If I am listening to a song and then browse to another album and specific song using webremote it crashed.  But this doesn't occur whenever I do this. It seems to be random right now.  I'll have to spend more time trying to make it happen and see if there is a pattern.

The crash on Exit has not occurred for a while.  However, when it does occur I am at my desktop, not using webremote.  When this occurs I will send a log again.

Thanks for your help

Greg
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Matt

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Re: Crash on Exit
« Reply #7 on: May 17, 2011, 09:17:56 am »
I haven't been able to reproduce this here.

Is it only 'Recent Albums' browsing that crashes, or can you get it to crash in Artists or other views?

Would you be able to email me a library backup at matt at jriver dot com so that I could test against the same library?

Thanks.
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Matt Ashland, JRiver Media Center

gtener

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Re: Crash on Exit
« Reply #8 on: May 17, 2011, 11:07:17 am »
I'll try tonight to see if it crashes in other modes. I'll send you the logs if it does. My library backup is too big to send.

Greg
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gtener

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Re: Crash on Exit
« Reply #9 on: May 17, 2011, 11:28:02 am »
In Options / Audio / Track Change and Stop, Seek and Skip should I change from gapless to some # gapped?  Not sure if this would make a difference.  I have about 8000 music files and I wonder if the size of the library is causing the problem?
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gtener

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Re: Crash on Exit
« Reply #10 on: May 30, 2011, 11:07:49 pm »
Just thought I should report back.  I've had no crashes since I changed "track change" from gapless to gapped 1s.  All is well!
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