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Author Topic: MC16 Licence key installation issue  (Read 1249 times)

jarlsbergosten

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MC16 Licence key installation issue
« on: May 17, 2011, 12:20:50 pm »

Hello everyone,

I just purchased Media Center 16 and downloaded the license key. I opened the .exe file and got the following message:
"The version of this file is not compatible with the version of the Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher"

My operating system is Windows 7 (64-bit).

It's a bit frustrating paying $49.98 for a license which won't work.

I searched the forum for similar problems, but couldn't find any relevant threads. I'm hoping someone can help me out. I really want this great software to work!
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Matt

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Re: MC16 Licence key installation issue
« Reply #1 on: May 17, 2011, 12:23:00 pm »

Rename the license .exe to .mjr and then run it.

This is a known bug with the Opera web browser.

Thanks for the purchase.
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Matt Ashland, JRiver Media Center

jarlsbergosten

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Re: MC16 Licence key installation issue
« Reply #2 on: May 17, 2011, 12:57:34 pm »

After reading your reply, I downloaded the license file with Internet Explorer and it installed flawlessly. Highly appreciated, Matt, thank you!
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