Topic: DVD playback problem (Read 5867 times)

mvorgod · « **on:** August 20, 2011, 10:22:59 am »

I have a problem using the new Red October video playback!

.... DVD playback - resulting in no video (black screen) and perfect audio.

After the update the settings were:
General video settings
- directshow selection method: red october standard (recommended)
Result: Video NO/ Audio YES

I tried both media center restart and reboot

I tried this:
advanced/red october with aditional filters and selected Playback method: windows media player engine
Result: Video YES/ Audio YES - But this disables most of the very nice right click options (especially subtitles)

Just to check I went back to directshow selection method: red october standard (recommended)
and this is now working - BUT without the right click options I recall from the past

Again just to check I tried this on 4 different computers - all with the same result

Matt · « **Reply #1 on:** August 20, 2011, 10:38:49 am »

Quote from: mvorgod on August 20, 2011, 10:22:59 am

I have a problem using the new Red October video playback!

.... DVD playback - resulting in no video (black screen) and perfect audio.

After the update the settings were:
General video settings
- directshow selection method: red october standard (recommended)
Result: Video NO/ Audio YES

I tried both media center restart and reboot

I tried this:
advanced/red october with aditional filters and selected Playback method: windows media player engine
Result: Video YES/ Audio YES - But this disables most of the very nice right click options (especially subtitles)

Just to check I went back to directshow selection method: red october standard (recommended)
and this is now working - BUT without the right click options I recall from the past

Again just to check I tried this on 4 different computers - all with the same result

We have heard a few reports of this, but haven't been able to reproduce it.

When it shows a black screen, try switching the aspect ratio and then switch it back. This is a workaround until we can figure out what is happening.

JimH · « **Reply #2 on:** August 20, 2011, 11:05:05 am »

To stream video to the Android, the latest version of Gizmo must be downloaded from the Market. It's 156.

mvorgod · « **Reply #3 on:** August 20, 2011, 11:08:53 am »

hi again

as mentioned I have 4 computers all showing the same issue - so I should be able to test any solution

I tried switching the aspect ratio and then switch it back no change (after a few freezes an reboots)

media center now play video but retain the rightclick menu of the windows media player playback option with very few options included - and that is a problem when we need to change between subtitles & language.

I will test this with a few other dvd's again....

regards

JimH · « **Reply #4 on:** August 20, 2011, 11:11:18 am »

Sounds like you're still using the WMP engine to play. Uncheck that option.

mvorgod · « **Reply #5 on:** August 20, 2011, 11:21:26 am »

hi

good idea (partly)

I had this setting: red october standard
changes back to: advanced/red october with aditional filters and windows media player engine was still enabled as selected Playback method
changed to Playback method: automatic
and changed back to: red october standard

result: Video NO /Audio YES

hmmmm ?

but the nice rightclick menu is back

mvorgod · « **Reply #6 on:** August 20, 2011, 12:59:32 pm »

hi

I can see that on my last media center installation that has not been updated yet (running 16.0.64) the settings are:

- playback method: automatic
- audio decoders: automatic
- video decoders: automatic
- video rendere: enhanced video rendere

when I try these settings using 16.0.156
by selecting:
- red october with additional filters
- playback method: automatic
- audio decoders: automatic
- video decoders: automatic
- video rendere: enhanced video rendere

the result is NO Video and ok audio

regards

tls62dk · « **Reply #7 on:** August 20, 2011, 01:04:17 pm »

I can confirm this is also still a problem for me in 16.0.156. Changing aspect ratio brings back the video.

TLS

mvorgod · « **Reply #8 on:** August 20, 2011, 01:21:35 pm »

Quote from: tls62dk on August 20, 2011, 01:04:17 pm

I can confirm this is also still a problem for me in 16.0.156. Changing aspect ratio brings back the video.

TLS

both you and Matt mentioned that - but I must have done something wrong first time trying the workaround - now its working again!

you are all brilliant - thank you !

Domi · « **Reply #9 on:** August 20, 2011, 02:02:47 pm »

Quote from: tls62dk on August 20, 2011, 01:04:17 pm

I can confirm this is also still a problem for me in 16.0.156. Changing aspect ratio brings back the video.

TLS

I also still get this problem appearing with build 149..

pauly139 · « **Reply #10 on:** August 20, 2011, 09:06:05 pm »

I am also getting no video on DVD playback using ROHQ. I don't know if it makes any difference but these are PAL DVDs.

Manually selecting an aspect ratio does bring the video up, and so is a workaround for me.

Paul.

Matt · « **Reply #11 on:** August 20, 2011, 09:15:04 pm »

Are all the users with this issue PAL users? That would be a good clue.

pauly139 · « **Reply #12 on:** August 20, 2011, 09:17:57 pm »

Matt I just tried a NTSC DVD and that didn't exhibit the problem, so PAL format may be contributing to the problem.

tls62dk · « **Reply #13 on:** August 20, 2011, 09:24:37 pm »

Yes, I am also using PAL DVDs.

TLS

Logic11 · « **Reply #14 on:** August 21, 2011, 03:08:41 am »

I am seeing this problem and also using PAL DVD's

raym · « **Reply #15 on:** August 21, 2011, 04:28:37 am »

I'm having this problem too and yes, I'm playing PAL DVDs. It's hard to reproduce at will. Switching views (tview display view and back again) usually fixes it for me. I'll try to grab a log of the problem....

Could be acceleration related?

Domi · « **Reply #16 on:** August 21, 2011, 09:39:35 am »

I'm using PAL DVD video too (France).

I will try a NTSC video.

mhwlng · « **Reply #17 on:** August 21, 2011, 03:57:08 pm »

I have (only) one DVD, that shows a black screen.
that particular dvd has a DVD menu with a bunch of small videoclips playing. I don't know if that's related.

If I switch from EVR (i.e. all automatic, red october) to default video renderer=VMR9 (red october with additional filters), then the problem is gone..

(hardware acceleration is unchecked, that option caused errors for a few other HD movies, not dvd's)

note that this problem only only happens on one (windows 7) PC with an older nvidia graphics board (most recent drivers).
on another pc (with a newer ATI card) I can leave all settings to automatic.

Sandy B Ridge · « **Reply #18 on:** August 21, 2011, 04:41:35 pm »

I'm having odd issues with DVD too.

All PAL discs (videoTS folders on hard drive)
ROHQ 16.156

No video on starting a DVD. Change of aspect ratio fixed it. Video plays ok next time around too.

Seek (either arrow left or right) seems broken. Some files just don't seek and some crash MC (Not responding in task manager). Play/ pause is OK. Also right click and selecting chapter is broken.

Not sure if others are seeing this issue too.

I haven't much time at the moment to fiddle and see if there's a simple fix with settings. I'll have a go later in the week and get some log files showing consistent behaviour if I can. And also try with the original discs in the drive to see if it makes a difference. Which options do you want checked for the log files as there seems to be an awful lot of information in there!??

SBR

Domi · « **Reply #19 on:** August 21, 2011, 05:07:19 pm »

I have tried a NTSC DVD this afternoon and playback is OK.

The problem occurs with PAL DVD.

Matt · « **Reply #20 on:** August 21, 2011, 06:13:18 pm »

Is there some easy way JRiver could get a PAL DVD for testing? Does Amazon sell them to US customers or Netflix offer them for example?

Thanks.

jmone · « **Reply #21 on:** August 21, 2011, 06:23:58 pm »

It is easy enought to create a short PAL based DVD ISO if you want me to post one....

JimH · « **Reply #22 on:** August 21, 2011, 06:53:40 pm »

Please do. Thanks.

jmone · « **Reply #23 on:** August 21, 2011, 07:04:44 pm »

No Probs - Will create (test to ensure the bug is present) and upload

jmone · « **Reply #24 on:** August 21, 2011, 07:41:13 pm »

Here is a short PAL DVD Sample (shows the issue). It is a real DVD but with only 1 min of main video (if you play the main video it will stop ungracefully at 59sec)!

- http://www.megaupload.com/?d=VRBD0HAP

Matt · « **Reply #25 on:** August 21, 2011, 08:35:58 pm »

Thanks jmone. I'll follow-up tomorrow to say if we were able to reproduce this on a development machine.

Matt · « **Reply #26 on:** August 22, 2011, 12:04:54 pm »

I think this should be fixed in 16.0.157 and later.

After starting playback, the video is positioned. But if the playback isn't ready to accept a position call yet, positioning would not be retried.

Here's an updated JRPlayer.dll if you'd like to test (requires Media Center 16.0.156 to be installed first):
http://files.jriver.com/temp/JRPlayer.dll

Thanks.

tls62dk · « **Reply #27 on:** August 22, 2011, 12:25:59 pm »

Great! This seems to fix the problem for me. I have just tried the DLL file on two different computers with a bunch of PAL DVD's and it's all good.

Thanks Matt!

TLS

Matt · « **Reply #28 on:** August 22, 2011, 12:38:04 pm »

Thanks for testing. And thanks to everyone for the help figuring this out.

Sandy B Ridge · « **Reply #29 on:** August 22, 2011, 03:49:21 pm »

Thanks,

No more blank screen on startup, but I am still getting program crashes on seek.

Not sure if it is a related issue.

Log emailed.

SBR

pauly139 · « **Reply #30 on:** August 22, 2011, 10:42:09 pm »

Fixed for me. Thanks Matt.

Domi · « **Reply #31 on:** August 23, 2011, 01:37:06 am »

Fixed for me too with this new dll.

Great job!!!

MrHaugen · « **Reply #32 on:** August 23, 2011, 02:43:27 am »

It's cool to follow all this threads and see how things is getting worked out. Well done!

GaryM · « **Reply #33 on:** August 24, 2011, 05:40:57 am »

Updated to latest release today and still have this problem here. Pal DVD. Black screen with audio. Red October hq. Aspect ratio workaround fixes it.

Sandy B Ridge · « **Reply #34 on:** August 24, 2011, 06:04:35 am »

Once you've fixed it with the aspect ratio change, what happens if you stop and restart again? For me this worked fine on the second go, even after clearing the tags (press stop twice). So difficult to tell if it is completely fixed as it wasn't completely reproducible.

Does anyone else have a program crash with seeking a PAL DVD? Pressing either the left or right arrow causes a program hang for me. Task manager says not responding.

SBR

tls62dk · « **Reply #35 on:** August 24, 2011, 11:19:10 am »

You have to manually copy the DLL file Matt links to above. A version with this fix has not been released yet.

I don't have problems with seeking in my DVD's stored on a NAS.

TLS

JimH · « **Reply #36 on:** August 24, 2011, 02:51:27 pm »

This problem is fixed in 159, available here:
http://yabb.jriver.com/interact/index.php?topic=66062.0

GaryM · « **Reply #37 on:** August 24, 2011, 04:15:59 pm »

OK, I thought I was on the latest (156) but I see I'm not. Thanks for the pointer, I will update to 159. Great support here!

Sandy B Ridge · « **Reply #38 on:** August 26, 2011, 04:16:20 am »

Updated to 160 last night and guess what? First DVD I tried - black screen and OK audio! Changed aspect ratio, still no video. Changed view to 100% and bingo video came back! Then reset the settings to what they were and all is still OK. No black screen now on starting any DVD. Very bizarre....

On another thread Jim suggested a reboot for a bizarre problem, so after upgrading I rebooted and the crash on seek has gone. So whether it was 160 or the reboot that fixed it I do not know.

Thanks very much guys!

SBR

Edit - oops it was Matt in the 159 thread. Thanks.

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Author Topic: DVD playback problem (Read 5867 times)