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Author Topic: Licence is deleting itself  (Read 1749 times)

outofspace7

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Licence is deleting itself
« on: August 24, 2011, 09:10:18 am »
Hi
I got new problem with Media Center.
Using latest version. Form some time i notice Media Center is loosing it license that i had bought.
Just give me a info that trial period is over. Of course i can renew, but now i have only 1 restore left.
What can do this? Im using CCleaner but i added
C:\Program Files (x86)\J River\
C:\Users\username\AppData\Roaming\J River\
to exclude list.

I haven't notice disappearing license after using it. It just happening once in week.....
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Matt

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Re: Licence is deleteting it self :(
« Reply #1 on: August 24, 2011, 10:33:20 am »
It sounds like CCleaner is erasing your license.  Other programs that edit our registry values may, as you might guess, cause problems.

Try disabling CCleaner for a few weeks and see if it solves the problem.
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Matt Ashland, JRiver Media Center

JimH

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Re: Licence is deleteting it self :(
« Reply #2 on: August 24, 2011, 10:35:10 am »
I've reset your restores.
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outofspace7

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Re: Licence is deleting itself
« Reply #3 on: August 25, 2011, 01:54:24 pm »
Thank you for help and restore....
I will watch CCleaner and try to resolve this.

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outofspace7

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Re: Licence is deleting itself
« Reply #4 on: September 08, 2011, 06:10:37 am »
Ok, i maybe know the reason.
Im forced for time to itma changing Computer Name id and mac adress , think so after this procedure MC is loosing it licence.
Can be?

Well in that case i have a trouble :/
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JimH

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Re: Licence is deleting itself
« Reply #5 on: September 08, 2011, 06:40:39 am »
That can do it.  You can extend your restores by 30 days if you use the trial period.
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Jaguu

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Re: Licence is deleting itself
« Reply #6 on: September 08, 2011, 10:50:23 am »
Have been using Ccleaner for more than 5 years now! Never had problems with MC with this software!
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outofspace7

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Re: Licence is deleting itself
« Reply #7 on: September 09, 2011, 03:22:48 pm »
Im lucky one with bought licence,
got some numbers of restores so for now is ok,
but when it will be 0 i will call here :)
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