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[jmitchell20042003]

So, maybe I should have spent some time reading the forums first but, the description of the supported file types clearly states that shn is able to play.  You are pretty much impossible to get in touch with, and these forums are the only way I have found that my voice can be heard.  There is no support email, there is no support chat, there is no support ticket to open.  Not happy.  I need to find out how to get a refund.  $50 is a pretty steep price to pay for a program that has made false claims in what files can or can not be played, especially when there are several programs that are free, and play the same stuff.

[Craig]

Hey you only need to ask,
SHN is supported by installing the relevant plugin

http://accessories.jriver.com/mediacenter/mc_data/plugins/in_shn.mjp

Craig

[phalanthus]

So, maybe I should have spent some time reading the forums first but, the description of the supported file types clearly states that shn is able to play.  You are pretty much impossible to get in touch with, and these forums are the only way I have found that my voice can be heard.  There is no support email, there is no support chat, there is no support ticket to open.  Not happy.  I need to find out how to get a refund.  $50 is a pretty steep price to pay for a program that has made false claims in what files can or can not be played, especially when there are several programs that are free, and play the same stuff.

 

ask here and your problems will be quickly resolved
nothing else comes close to Media Center [ and I have tried them all!]

[jmitchell20042003]

Insert foot > mouth.  Thank you for the help.  Took me a second to figure out exactly how to set that up, I actually had the winamp plugin installed last night, but I think frustration got the best of me.  Thanks again for the response.

[DarkPenguin]

So, maybe I should have spent some time reading the forums first but, the description of the supported file types clearly states that shn is able to play.  You are pretty much impossible to get in touch with, and these forums are the only way I have found that my voice can be heard.  There is no support email, there is no support chat, there is no support ticket to open.  Not happy.  I need to find out how to get a refund.  $50 is a pretty steep price to pay for a program that has made false claims in what files can or can not be played, especially when there are several programs that are free, and play the same stuff.

http://yabb.jriver.com/interact/index.php?topic=43159.0