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Purchase feature not working
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Topic: Purchase feature not working (Read 1576 times)
bakohm
Member
Posts: 1
Purchase feature not working
«
on:
November 01, 2011, 07:14:22 pm »
I've been trying to purchase MC but when I click purchase in the help menu I receive an error message saying that there is no program associated with this action. Any ideas?
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JimH
Administrator
Citizen of the Universe
Posts: 72380
Where did I put my teeth?
Re: Purchase feature not working
«
Reply #1 on:
November 01, 2011, 07:43:15 pm »
Thanks for trying to purchase.
Have you tried downloading the latest version from our download page?
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JRiver
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Matt
Administrator
Citizen of the Universe
Posts: 42323
Shoes gone again!
Re: Purchase feature not working
«
Reply #2 on:
November 01, 2011, 07:59:01 pm »
This can happen if you don't have a web browser registered on the system. You can test this theory by typing
http://google.com
in your Windows run box. It should work, but I'm guessing it won't on your system. Reinstalling your favorite browser would probably fix it.
You can also purchase Media Center using this alternate method (leave your existing code blank if you're a new user):
http://www.jriver.com/purchase_17_as_upgrade.html
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Matt Ashland, JRiver Media Center
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Purchase feature not working