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[john h]

Hello,

I have both a new iPhone 16 and a new iPad 10th Gen.  My old iPhone and iPad connected to MC 32 through JRemote with no problems.

After transferring the old devices to the new ones, I can't get JRemote to connect to MC32 with either of the new devices.

I've searched pretty extensively on the wiki and this forum, and I understand that this is often due to a firewall or router issue. However, I'm hoping that there may be a setting that can be tweaked here.  Here's a summary of the work and results:

* I reset the modem/router, the laptop that runs MC32, and repowered the iPHone and iPads
* I confirmed the iPhone and iPad are logged into the same network, and disabled data to ensure that the devices are using the network.
* My old iPad still connects fine to MC32.  It's the new iPhone and iPad that won't connect.
* I checked the Windows firewall settings for MC32 and confirmed they allow access.  I also tried disabling Windows firewall entirely as well as the firewall on the router, and still couldn't connect.
* I tried resetting the Access Key and the new access key continues to work with the old iPad, but not with either the new iPhone or iPad.
* When trying to connect using the Access Key, I continuously received a message that "Could not connect (The internet connection appears to be offline)."
* I tried activating the Port Forwarding for the iPhone on the port used by JRemote.  This resulted in one change: when trying to connect, the second message for "connecting to IP" changed from "The internet connection appears to be offline" to "Timed out." I attached a screenshot below.
* I tried connecting using the iPhone via Panel/browser, and it successfully connected to JRiver on the iPhone's browser.
* I disconnected the VPN on both the iPhone and the iPad.

Given that the old iPad is still connecting OK, my thought is that this isn't a firewall issue but more likely a setting on the new devices?  Has anyone else encountered anything similar?

Thank you for any guidance and I'm happy to provide more information.

[Awesome Donkey]

This is the third post today about this. I wonder if Apple changed something in the latest iOS update to somehow break this.

Other ongoing thread: https://yabb.jriver.com/interact/index.php/topic,140415.0.html

[john h]

Thank you, AwesomeDonkey.  I'll let the other posters know I have the same problem.  Hopefully if others are encountering the same issue there may be a fix, I can't get the new devices to connect.

[Awesome Donkey]

If Media Center is running on a Mac, this is something to check and make sure it's allowed otherwise JRemote won't work: https://yabb.jriver.com/interact/index.php/topic,140447.0.html