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[paul.raulerson]

Anyone have any experience eliminating this unexpected crash.  At the moment, I cannot seem to get MC to run more than 10 or 11 hours without crashing.

This is running on a new little netbook, Windows 7, with all the virus software and other crud removed. The only software on it besides MC is a VNC server and BitRemote, both of which have been disabled and even removed without having any effect on the problem.

Version 16.0.179, fresh install, fresh license.

Help?

-Paul Raulerson



Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   Media Center 16.exe
  Application Version:   16.0.179.0
  Application Timestamp:   4e834ef0
  Fault Module Name:   in_mp4.dll
  Fault Module Version:   16.0.179.0
  Fault Module Timestamp:   4e834eec
  Exception Code:   c0000005
  Exception Offset:   00066d92
  OS Version:   6.1.7601.2.1.0.768.11
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

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[JimH]

There is a link called "Stability" in my signature.

MC has logging.

It may be a hardware problem.

[paul.raulerson]

There is a link called "Stability" in my signature.

MC has logging.

It may be a hardware problem.

I read the stability and weird problems pages before I posted, but thanks for pointing to them again, they make a lot of sense.

I just turned on logging, so when it re-occurs, I will post those results. 

It is quite possibly hardware, I just wish it would give me hint of what hardware is doing it.    This results in a Windows Dialog box saying the program has stopped running and asks if I want to look for a solution on the Internet or just close the program. It isn't a blue screen and doesn't seem to affect anything else on the computer.

-Paul

[JimH]

I saw your post on ComputerAudiophile.  Did you solve this?
http://www.computeraudiophile.com/content/JRemote-JRiver-Media-Center

16.0.181 is on the download page.

[paul.raulerson]

Nope, with 16 never got it to run continuously for more than a day.

Version 17 seems to be working better though, and the guys on CA pointed out the "server" mode which helped a lot.  Going to load it on a fresh Windows 7 x64 system tomorrow, and see if 17 will be stable enough here. Might even try to use it as  Media Center PC.  Merry Christmas!

-Paul

[JimH]

If it happens again, look for "crash" in the previous log (under Help).