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Author Topic: Invalid License  (Read 762 times)

Terry Bennett

  • Guest
Invalid License
« on: May 17, 2002, 06:53:17 am »

I purchased Media Jukebox today but the system refused to accept my email address. I entered a different email and it worked - then I rec'd 2 emails confirming the purchase! However, the  registration refused - Error installing Media Jukebox license; Invalid license. How do I get round this?
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JimH

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  • Miller drives a tall-masted tractor on the ocean
RE:Invalid License
« Reply #1 on: May 17, 2002, 07:35:55 am »

Have you read the FAQ on License problems?  Under help above, then choose the link at the top of the page.
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Jim Hillegass
JRiver Media Center / Media Jukebox

Terry Bennett

  • Guest
RE:Invalid License
« Reply #2 on: May 17, 2002, 07:41:35 am »

Yes - I tried all the help topics but none seemed relevant to my problem
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gateley

  • Guest
RE:Invalid License
« Reply #3 on: May 17, 2002, 07:43:56 am »

Hi Terry,

Your credit card has only been charged once.

Try going to the restore page ( https://rover.jriver.com/cgi-bin/restore.cgi )
and restoring.

Please send me via email (gateley @ jriver.com) all the detail you can think of - I don't have enough info to figure out what is going on.

j
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KingSparta

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RE:Invalid License
« Reply #4 on: May 17, 2002, 08:20:49 am »

Terry Bennett

related to tony?
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Retired Military, Airborne, Air Assault, And Flight Wings.
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Terry Bennett

  • Guest
RE:Invalid License
« Reply #5 on: May 17, 2002, 08:22:34 am »

Yes - I taught him all he knows
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