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Author Topic: MC registration  (Read 953 times)

johnny65

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MC registration
« on: January 05, 2012, 02:16:14 am »
Hi, I bought JRiver MC17 through Paypal, got your email with Registration Code and Install Key. Email says that web purchase should have activated Media Center on my PC automatically, but I see in Help/Registration Info that I am still unregistered. I've tried several times through Paypal support page with Paypal transaction # and my email address, but it says that you could not authenticate my transaction… What should I do?
Thanks.
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JimH

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Re: MC registration
« Reply #1 on: January 05, 2012, 06:58:12 am »
Sorry for the problem.  Once in a while, Paypal puts a hold on a transaction for about a day.  We'll check later this morning.

You could check your Paypal account if you haven't.
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Matt

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Re: MC registration
« Reply #2 on: January 05, 2012, 08:58:20 am »
You have a valid license.

Try restoring your license again, using IE this time:
https://rover.jriver.com/cgi-bin/restore.cgi

Be sure to run the .mjr file at the end to install the license.

Thanks for the purchase.
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Matt Ashland, JRiver Media Center

johnny65

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Re: MC registration
« Reply #3 on: January 05, 2012, 10:49:02 am »
Thanks, everything is working fine...
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