INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC registration  (Read 1084 times)

johnny65

  • Member
  • *
  • Posts: 2
MC registration
« on: January 05, 2012, 02:16:14 am »
Hi, I bought JRiver MC17 through Paypal, got your email with Registration Code and Install Key. Email says that web purchase should have activated Media Center on my PC automatically, but I see in Help/Registration Info that I am still unregistered. I've tried several times through Paypal support page with Paypal transaction # and my email address, but it says that you could not authenticate my transaction… What should I do?
Thanks.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72538
  • Where did I put my teeth?
Re: MC registration
« Reply #1 on: January 05, 2012, 06:58:12 am »
Sorry for the problem.  Once in a while, Paypal puts a hold on a transaction for about a day.  We'll check later this morning.

You could check your Paypal account if you haven't.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42442
  • Shoes gone again!
Re: MC registration
« Reply #2 on: January 05, 2012, 08:58:20 am »
You have a valid license.

Try restoring your license again, using IE this time:
https://rover.jriver.com/cgi-bin/restore.cgi

Be sure to run the .mjr file at the end to install the license.

Thanks for the purchase.
Logged
Matt Ashland, JRiver Media Center

johnny65

  • Member
  • *
  • Posts: 2
Re: MC registration
« Reply #3 on: January 05, 2012, 10:49:02 am »
Thanks, everything is working fine...
Logged
Pages: [1]   Go Up
« previous next »