Topic: Error -- No tag information on CD (Read 5490 times)

wmclarty · « **on:** January 19, 2012, 05:15:50 pm »

I'm a newbie to this forum, so please bear with me. I downloaded MC Ver 17 today on a Dell Studio Hybrid running 64-bit Windows 7 and cannot get the program to display the tag information on any cd I load. I have checked "Allow automatic CD lookup / submission" in Options. Looking at similar posts for earlier versions, I checked for new drivers to the cd/dvd drive, but I have the latest. Out of curiosity, I downloaded iTunes and it displays tag information, as does Windows Media Player.

I would really like to use MC. Is there a fix for this problem?

-- Bill

JimH · « **Reply #1 on:** January 19, 2012, 05:18:42 pm »

Welcome. There is usually no information on the CD. MC will do a lookup online. Maybe your firewall is blocking access.

wmclarty · « **Reply #2 on:** January 19, 2012, 07:07:58 pm »

Thanks. That helps explain why the other programs can access the tag info. I'm running Microsoft's free firewall and security programs and I've granted JR Media Center access thru the firewall. Should I look to grant access to other JR programs? Also, I have Spybot running. I could do without Spybot, which I've read in other posts to cause registry issues. If uninstalling that program might help, then can you suggest what would be the follow-up with MC?

MrC · « **Reply #3 on:** January 19, 2012, 07:21:55 pm »

Which MS programs are you running?

Ditch Spybot - it has run its course.

Try obtaining the CD information again via Update from Online Database (from Drives & Devices, either via the button at the top or via right-clicking the drive/disc and using the pulldown menu)

wmclarty · « **Reply #4 on:** January 20, 2012, 12:42:16 pm »

Thanks again for staying with me. Per your last reply, I uninstalled Spybot. I also turned off the firewall in MS Security Essentials (the only anti-malware program I'm running) and turned off Explorer's pop-up blocker (I'm probably stretching here). Still no album or track info. All I get when I select Update from Online Database is a separate, smaller window showing the album and tracks as "unknown".

I don't know if this is meaningful, but I re-set the firewall's rules to Enable all inbound Public and Domain traffic for MC 17. I don't see MC 17 in the list of programs for outbound rules, if that's any help. Is there a way to specify the URL of YADB (what is it, BTW?) so that Windows allows traffic to/from that site? Is there a way to specify some other source than YADB as the default album info lookup?

-- Bill

MrC · « **Reply #5 on:** January 20, 2012, 01:03:30 pm »

By default, Windows Firewall and Microsoft Security Essentials will allow MC to do its job. And so will configurations of firewalls, which allow outbound traffic, and their related responses to return (this is what a stateful, packet inspecting firewall does).

The requests are simple web requests:

  http://www.yadb.com/cgi-bin/CDLookup.cgi?version=2&hash=-1727388660&duration=2596&offsets=150,14069,31059,47023,63317,82079,98377,115971,133775,145814,160775,175861

and the replies are simple web replies

  HTTP/1.1 200 OK\r\n

followed by a follow-up request:

  http://www.yadb.com/cgi-bin/DiscChosen.cgi?ID=1204872

and reply:

  HTTP/1.1 200 OK\r\n

So, if you can browse the web, your firewall is configured correctly. Try entering the first URL posted above into a browser (or just click it). What do you get back?

wmclarty · « **Reply #6 on:** January 20, 2012, 01:16:34 pm »

It comes back with:

<YADB version="1.0">
<Media>
<ID>1204872</ID>
<Artist>Various Artists</Artist>
<Title>Rock Sound Sample Vol. 28</Title>
<Year>1999</Year>
<Genre>Compilation</Genre>
<Disc_Length>2596</Disc_Length>
<Compilation />
<Track>
<Artist>Stereophonics</Artist>
<Title>The Bartender & The Thief</Title>
<Position>1</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Nada Surf</Artist>
<Title>Mother's Day</Title>
<Position>2</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Fuel 238</Artist>
<Title>Shimmer</Title>
<Position>3</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Creed</Artist>
<Title>Unforgiven</Title>
<Position>4</Position>
<Year>1997</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Second Coming</Artist>
<Title>Soft</Title>
<Position>5</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Grip Inc.</Artist>
<Title>Isolation</Title>
<Position>6</Position>
<Year>1999</Year>
<Genre>Heavy Metal</Genre>
</Track>
<Track>
<Artist>Out</Artist>
<Title>Watch Me In</Title>
<Position>7</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Collapse</Artist>
<Title>Tribe & Scorn</Title>
<Position>8</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Portobello Bones</Artist>
<Title>Jailled for Having an Abortion</Title>
<Position>9</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Sleater-Kinney</Artist>
<Title>The End of You</Title>
<Position>10</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>GrimSkunk</Artist>
<Title>Live for Today</Title>
<Position>11</Position>
<Year>1999</Year>
<Genre>Rock</Genre>
</Track>
<Track>
<Artist>Molotov</Artist>
<Title>Gimme Tha Power</Title>
<Position>12</Position>
<Year>1997</Year>
<Genre>Rock</Genre>
</Track>
</Media>
</YADB>

wmclarty · « **Reply #7 on:** January 20, 2012, 01:21:02 pm »

The return in my prior post was from just clicking on the link. Could it be that MC is somehow not connecting with the browser?

MrC · « **Reply #8 on:** January 20, 2012, 01:25:48 pm »

Ok, confirmed then that your firewall is allowing the traffic in and out.

Now you need to see if MC's network traffic is being blocked, from some security software change you may have made.

If you can install Wireshark, I'll explain how to run it, and what to look for.

Matt · « **Reply #9 on:** January 20, 2012, 01:38:56 pm »

What CDs are you trying? Are they rare or obscure?

Could you try a really common CD? I'm trying to figure out if we have a network issue or a rare-CD-not-found issue.

Thanks.

wmclarty · « **Reply #10 on:** January 20, 2012, 01:47:44 pm »

I'm trying to rip Bryan Adams "So Far So Good" and, thinking that it might have been too old/obscure, I've tried Adele's "Adele 21".

I'm installing Wireshark now.

Matt · « **Reply #11 on:** January 20, 2012, 01:57:23 pm »

I would expect both of those CDs to match (assuming they're retail CDs and not home-burned).

I think Fiddler would be easier to use if you want to watch the lookup:
http://www.fiddler2.com/fiddler2/

wmclarty · « **Reply #12 on:** January 20, 2012, 02:00:08 pm »

The CD's are commercially-made (not copies).

Installing Fiddler.

wmclarty · « **Reply #13 on:** January 20, 2012, 02:03:04 pm »

Fiddler is installed. What's next?

Matt · « **Reply #14 on:** January 20, 2012, 02:04:35 pm »

Run Fiddler.

While it's running, do Lookup CD Information from inside Media Center.

You should see the calls inside Fiddler.

Examine the request and response. What do you see?

Thanks.

wmclarty · « **Reply #15 on:** January 20, 2012, 02:13:12 pm »

Came back with this under Statistics:

Request Count: 4
Unique Hosts: 4
Bytes Sent: 1,981      (headers:1,981; body:0)
Bytes Received: 15,561      (headers:1,379; body:14,182)

ACTUAL PERFORMANCE
--------------
Requests started at:      15:09:16.525
Responses completed at:   15:09:18.116
Sequence (clock) duration:   00:00:01.5912028
Aggregate Session duration:   00:00:01.606
DNS Lookup time:      55ms
TCP/IP Connect duration:   272ms

RESPONSE CODES
--------------
HTTP/200:    3
HTTP/302:    1

RESPONSE BYTES (by Content-Type)
--------------
text/html:   14,182
~headers~:   1,379

ESTIMATED WORLDWIDE PERFORMANCE
--------------
The following are VERY rough estimates of download times when hitting servers based in WA, USA.

US West Coast (Modem - 6KB/sec)
   RTT:      0.40s
   Elapsed:   2.40s

Japan / Northern Europe (Modem)
   RTT:      0.60s
   Elapsed:   2.60s

China (Modem)
   RTT:      1.80s
   Elapsed:   3.80s

US West Coast (DSL - 30KB/sec)
   RTT:      0.40s
   Elapsed:   0.40s

Japan / Northern Europe (DSL)
   RTT:      0.60s
   Elapsed:   0.60s

China (DSL)
   RTT:      1.80s
   Elapsed:   1.80s

Matt · « **Reply #16 on:** January 20, 2012, 02:15:17 pm »

Click through the requests on the left.

Use the 'Inspectors' tab on the right.

Can you see a lookup and text response?

MrC · « **Reply #17 on:** January 20, 2012, 02:23:46 pm »

You're looking for stuff like this:

wmclarty · « **Reply #18 on:** January 20, 2012, 02:36:23 pm »

OK Sorry for the delay -- am a bit slow in catching on. Yes, I can get the views you posted.

wmclarty · « **Reply #19 on:** January 20, 2012, 02:47:09 pm »

The first 4 entries are from (Hosts) yabb.jriver.com, rcm.amazon.com, www.awltovhc.com & s.amazon.adsystem

wmclarty · « **Reply #20 on:** January 20, 2012, 02:49:22 pm »

...then 2 entries from yabb.jriver.com that are grayed-out and have the error symbol (a red "O" with a slash through it)

MrC · « **Reply #21 on:** January 20, 2012, 02:53:06 pm »

You only care about those to www.yadb.com (or possibly to freedb after that), as I've shown.

Can you right-click the column for each entry to www.yadb.com and select Copy > Full Summary (or Ctrl-C) and paste those for any YADB and FreeDB entries?

MrC · « **Reply #22 on:** January 20, 2012, 02:56:18 pm »

Matt - it occurs to me this problem appears periodically for various users. It might be helpful to have a test lookup command that sends two probs - one for a disc that is guaranteed to be non-existent so that both YADB and FreeDB look ups return fail results, and one that always should succeed. The results could then be summarized and help could be directed to a wiki article for additional debug.

wmclarty · « **Reply #23 on:** January 20, 2012, 02:59:30 pm »

Guys --

I don't mean to try your patience, but I guess I was too optimistic about how quick a fix we could do and so started this communication too close to the time I have to leave on a trip. I'll try posting again, but it may be in a few days. I'm a big fan of JR's support and understand that there's too much variability in the Windows environment to expect things will always go without a hitch. It's surprising how seldom problems arise, actually.

Thanks for your help so far.

wmclarty · « **Reply #24 on:** January 20, 2012, 03:07:08 pm »

Here's the first half of the full summaries for the yabb listings; there were no listings for freedb:

#   Result   Protocol   Host   URL   Body   Caching   Content-Type   Process   Comments   Custom
2   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=14   11,772   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
6   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
7   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
8   302   HTTP   yabb.jriver.com   /interact/index.php?action=post2;start=0;board=23   26   private Expires: Thu, 19 Nov 1981 08:52:00 GMT   text/html   iexplore:1504
9   200   HTTP   yabb.jriver.com   /interact/index.php?board=23.0   14,150   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
11   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   11,789   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
19   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=15   12,018   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
21   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
22   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
23   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
24   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
25   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
26   200   HTTP   yabb.jriver.com   /interact/index.php?action=post2;start=0;board=23   13,227   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
31   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
38   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   11,963   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
46   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=16   11,914   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
50   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
51   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
52   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
53   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
54   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
55   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
64   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,364   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
65   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4364;image   6,443   max-age=31536000, private Expires: Sat, 19 Jan 2013 20:25:08 GMT   image/png   iexplore:1504
67   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/icons/clip.gif   63      image/gif   iexplore:1504
68   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4366;image   21,384   max-age=31536000, private Expires: Sat, 19 Jan 2013 20:25:12 GMT   image/png   iexplore:1504
76   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365;image   57,720   max-age=31536000, private Expires: Sat, 19 Jan 2013 20:28:27 GMT   image/png   iexplore:1504
77   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365;image   57,720   max-age=31536000, private Expires: Sat, 19 Jan 2013 20:28:28 GMT   image/png   iexplore:1504
78   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=17   11,839   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
80   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
81   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
82   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
83   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
84   302   HTTP   yabb.jriver.com   /interact/index.php?action=post2;start=0;board=23   26   private Expires: Thu, 19 Nov 1981 08:52:00 GMT   text/html   iexplore:1504
85   200   HTTP   yabb.jriver.com   /interact/index.php?board=23.0   14,186   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
86   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/post/sad.gif   383      image/gif   iexplore:1504
88   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,546   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
101   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/style.css?fin11   3,032      text/css   winword:3108
102   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365;image   3,828   private Expires: Thu, 19 Nov 1981 08:52:00 GMT   text/html; charset=ISO-8859-1   winword:3108
105   304   HTTP   yabb.jriver.com   /interact/Themes/jriver/style.css?fin11   0         winword:3108
106   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365;image   3,779   private Expires: Thu, 19 Nov 1981 08:52:00 GMT   text/html; charset=ISO-8859-1   winword:3108
108   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,546   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
118   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,546   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504

wmclarty · « **Reply #25 on:** January 20, 2012, 03:08:24 pm »

....and here's the remainder of the yabb listings:

#   Result   Protocol   Host   URL   Body   Caching   Content-Type   Process   Comments   Custom
126   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365   57,720   no-cache Expires: Sat, 19 Jan 2013 20:38:41 GMT   application/octet-stream   iexplore:1504
127   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365   57,720   no-cache Expires: Sat, 19 Jan 2013 20:38:44 GMT   application/octet-stream   iexplore:1504
128   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365   57,720   no-cache Expires: Sat, 19 Jan 2013 20:38:44 GMT   application/octet-stream   iexplore:1504
129   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4365   57,720   no-cache Expires: Sat, 19 Jan 2013 20:39:28 GMT   application/octet-stream   iexplore:1504
131   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,545   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
140   200   HTTP   yabb.jriver.com   /interact/index.php?action=dlattach;topic=69291.0;attach=4363   57,563   no-cache Expires: Sat, 19 Jan 2013 20:40:28 GMT   application/octet-stream   iexplore:1504
142   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,520   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
157   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=18   11,790   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
162   200   HTTP   yabb.jriver.com   /interact/index.php?action=unread   11,707   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
163   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/post/exclamation.gif   171      image/gif   iexplore:1504
169   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
170   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
171   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
172   302   HTTP   yabb.jriver.com   /interact/index.php?action=post2;start=0;board=23   26   private Expires: Thu, 19 Nov 1981 08:52:00 GMT   text/html   iexplore:1504
173   200   HTTP   yabb.jriver.com   /interact/index.php?board=23.0   14,190   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
176   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,698   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
186   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=19   11,396   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
189   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
190   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
191   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
203   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
204   302   HTTP   yabb.jriver.com   /interact/index.php?action=post2;start=0;board=23   26   private Expires: Thu, 19 Nov 1981 08:52:00 GMT   text/html   iexplore:1504
205   200   HTTP   yabb.jriver.com   /interact/index.php?board=23.0   14,206   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
210   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,834   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
220   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   12,835   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
228   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=20   11,040   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
233   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
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237   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
238   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
239   200   HTTP   yabb.jriver.com   /interact/Themes/jriver/images/bbc/bbc_hoverbg.gif   334      image/gif   iexplore:1504
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277   200   HTTP   yabb.jriver.com   /interact/index.php?topic=69291.0   14,786   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
288   200   HTTP   yabb.jriver.com   /interact/index.php?action=post;topic=69291.0;num_replies=24   11,673   private Expires: Mon, 26 Jul 1997 05:00:00 GMT   text/html; charset=ISO-8859-1   iexplore:1504
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glynor · « **Reply #26 on:** January 20, 2012, 03:10:36 pm »

Quote from: MrC on January 20, 2012, 02:56:18 pm

Matt - it occurs to me this problem appears periodically for various users. It might be helpful to have a test lookup command that sends two probs - one for a disc that is guaranteed to be non-existent so that both YADB and FreeDB look ups return fail results, and one that always should succeed. The results could then be summarized and help could be directed to a wiki article for additional debug.

This is a good idea.

Just a general network test, and YADB lookup test may come in handy for diagnosing problems like these, and any we get in the future with the new cloud metadata lookup stuff for video. You could stash it under the Help menu.

MrC · « **Reply #27 on:** January 20, 2012, 03:10:45 pm »

I worried this would happen. You've selected "yabb" entries, not "yadb" entries.

Alex B · « **Reply #28 on:** January 20, 2012, 03:55:10 pm »

I tried a CD that is not present in the databases.

Attached:
- screenshot: Fiddler - yadb lookup
- screenshot: Fiddler - freedb lookup
- Zip package: The above two "sessions" exported from Fiddler in the HTTPArchive v.1.1 format. The unzipped ".har" file can be imported to Fiddler and "reissued" (File > Import Sessions... & select > right-click > Replay > Reissue Requests...)

Log in to the forum if you can't see the attachments.

MrC · « **Reply #29 on:** January 20, 2012, 05:26:36 pm »

That's very nice Alex B.

It might be worth pointing out that the TextView portion shows the lookup failures.

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