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Author Topic: MC 17 crashes when importing images  (Read 1512 times)

gottwavo

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MC 17 crashes when importing images
« on: January 31, 2012, 07:31:23 am »

Since years I'm using MC for Audio. Today I decided to include my many (90,000 files in 2,000 folders, among them NEF raw files ) images into the library to be able to display them in MC slideshows. However, MC crashes when importing the files to the library. Any advice how to prevent crashing?
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Matt

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Re: MC 17 crashes when importing images
« Reply #1 on: January 31, 2012, 08:30:46 am »

Please use Help > Logging to capture a crash log, and then email it to logs at jriver dot com.

Thanks.
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Matt Ashland, JRiver Media Center

gottwavo

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Re: MC 17 crashes when importing images
« Reply #2 on: January 31, 2012, 09:11:55 am »

Done. I hope it helps.
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Matt

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Re: MC 17 crashes when importing images
« Reply #3 on: January 31, 2012, 09:24:57 am »

Thanks for the log.  It looks like PSD is causing a crash.

Could you please send a copy of  X:\fotos\edith keramik\edith
keramik 23-02-98\voegel_neu_5.PSD to logs at jriver dot com?  Hopefully we'll be able to reproduce and fix the issue.

And as a workaround, just disable PSD from the list of formats to import.
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Matt Ashland, JRiver Media Center

gottwavo

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Re: MC 17 crashes when importing images
« Reply #4 on: January 31, 2012, 09:48:40 am »

Done. File mailed to logs@
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Matt

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Re: MC 17 crashes when importing images
« Reply #5 on: January 31, 2012, 11:10:01 am »

Thanks for the file.

In a coming build:
Fixed: Some PSD files with certain format embedded thumbnails could cause a crash.
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Matt Ashland, JRiver Media Center

gottwavo

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Re: MC 17 crashes when importing images
« Reply #6 on: January 31, 2012, 11:50:08 am »

Thanks for the prompt reaction.
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