INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC 17 crashes when importing images  (Read 1522 times)

gottwavo

  • World Citizen
  • ***
  • Posts: 166
MC 17 crashes when importing images
« on: January 31, 2012, 07:31:23 am »

Since years I'm using MC for Audio. Today I decided to include my many (90,000 files in 2,000 folders, among them NEF raw files ) images into the library to be able to display them in MC slideshows. However, MC crashes when importing the files to the library. Any advice how to prevent crashing?
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: MC 17 crashes when importing images
« Reply #1 on: January 31, 2012, 08:30:46 am »

Please use Help > Logging to capture a crash log, and then email it to logs at jriver dot com.

Thanks.
Logged
Matt Ashland, JRiver Media Center

gottwavo

  • World Citizen
  • ***
  • Posts: 166
Re: MC 17 crashes when importing images
« Reply #2 on: January 31, 2012, 09:11:55 am »

Done. I hope it helps.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: MC 17 crashes when importing images
« Reply #3 on: January 31, 2012, 09:24:57 am »

Thanks for the log.  It looks like PSD is causing a crash.

Could you please send a copy of  X:\fotos\edith keramik\edith
keramik 23-02-98\voegel_neu_5.PSD to logs at jriver dot com?  Hopefully we'll be able to reproduce and fix the issue.

And as a workaround, just disable PSD from the list of formats to import.
Logged
Matt Ashland, JRiver Media Center

gottwavo

  • World Citizen
  • ***
  • Posts: 166
Re: MC 17 crashes when importing images
« Reply #4 on: January 31, 2012, 09:48:40 am »

Done. File mailed to logs@
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: MC 17 crashes when importing images
« Reply #5 on: January 31, 2012, 11:10:01 am »

Thanks for the file.

In a coming build:
Fixed: Some PSD files with certain format embedded thumbnails could cause a crash.
Logged
Matt Ashland, JRiver Media Center

gottwavo

  • World Citizen
  • ***
  • Posts: 166
Re: MC 17 crashes when importing images
« Reply #6 on: January 31, 2012, 11:50:08 am »

Thanks for the prompt reaction.
Logged
Pages: [1]   Go Up