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Author Topic: Paypal Error We could not authenticate your transaction.  (Read 1577 times)

Henglander

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Paypal Error We could not authenticate your transaction.
« on: March 23, 2012, 04:57:28 am »
Hi,

I tried to buy MC17 yesterday (3/22/12) because the license had only one day left and I think this product is good value for money. I tried to pay with paypal but I keep getting the error "We could not authenticate your transaction." when I go to the https://rover.jriver.com/cgi-bin/paypal_support.cgi page although my paypal account says the transaction is completed.

Why is this happening?

Can you please at least extend my trial license for a couple of days until this is sorted out.

Thank you
H.
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JimH

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Re: Paypal Error We could not authenticate your transaction.
« Reply #1 on: March 23, 2012, 06:49:36 am »
We'll look at this today.  I'm sorry for the problem. 
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JohnT

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Re: Paypal Error We could not authenticate your transaction.
« Reply #2 on: March 23, 2012, 02:53:13 pm »
Please check your email.  Thanks!
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John Thompson, JRiver Media Center
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