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Author Topic: Error restoring MP3 encoder licence. Unknown error.  (Read 6183 times)

chuckly

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Error restoring MP3 encoder licence. Unknown error.
« on: March 08, 2012, 03:39:29 pm »
Had to reinstall windows on my PC. Reloaded MJ14, but when I try to enter my license either on-line or from a file, I get this message, and it won't re-install.
Any thoughts?
Thanks, Chuck
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JimH

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Re: Error restoring MP3 encoder licence. Unknown error.
« Reply #1 on: March 08, 2012, 05:15:30 pm »
You may need to install the MP3 encoder first.  You may need to do a Restore (see the Purchase link) above.
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chuckly

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Re: Error restoring MP3 encoder licence. Unknown error.
« Reply #2 on: March 08, 2012, 09:19:43 pm »
Did the restore. I get this message when I try to load files from my library to a portable device.
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JimH

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Re: Error restoring MP3 encoder licence. Unknown error.
« Reply #3 on: March 08, 2012, 09:37:02 pm »
Is the MP3 encoder installed?  Try converting a file to MP3.
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