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Author Topic: email associated with purchase  (Read 807 times)

shAf

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email associated with purchase
« on: March 18, 2012, 07:28:12 am »
I've had to recently relinquish a long time email account, and I'm afraid it was used to purchase MC17.  I don't need a license, but I'd like to either make sure MC17 is not associated with this license, or if so, change the address.  Is there a way to simply query the recovery webage for # of restores remaining?  Please advise ...

TIA  :)
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cheerios from the Avalon Peninsula, Newfoundland

JimH

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Re: email associated with purchase
« Reply #1 on: March 18, 2012, 07:37:17 am »
On the Restore Page, you can probably do this.   E-mail me details if you can't solve it that way.  I'm jimh at jriver.
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shAf

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Re: email associated with purchase
« Reply #2 on: March 18, 2012, 04:40:10 pm »
Quote from: JimH on March 18, 2012, 07:37:17 am
On the Restore Page, you can probably do this.   E-mail me details if you can't solve it that way.  I'm jimh at jriver.
Thanks Jim ... I was struggling with what kind of information I could send you, and then realized of course that all registrations and restores had been sent by email, so (lucky for me I save everything) I searched, found, and learned that the registration had been associated with the correct account -- if it hadn't I would have forwarded it to you and asked that the associated email be changed.

Thanks for your excellent support!  :)
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cheerios from the Avalon Peninsula, Newfoundland
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