Goood morning,
I purchased a copy of MC 17 on wednesday this week using Paypal. I received immediate confirmation from Paypal that the money had ben paid. Next I received an e-mail giving me a registration code and stating that MC17 should have automatically activated, it had not. I then tried to activate manually according to the instructions,this resulted in downloading a .mjr file which did nothing, double clicked it and nothing happened. I then received an e-mail telling me that I only had 8 restores left? Yesterday I found my way to the Paypal support page and following the instructions entered my transaction id and e-mail address and received the following message "We could not authenticate your transaction, please try again later" , it maintained this message all day until 18.00 when the message changed to "The Paypal website appears to be down", at this point I gave up in disgust. Today I am again getting the message that my transaction cannot be authorised,and as I assume that activation depends upon an authenticated transaction can you give me some idea of when you might be able to authorise my transaction so that my programme can be activated. If I have posted this in the wrong place I apologise but I have never before had to use a forum, partiularly to receive support.
Many thanks
,