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Author Topic: Unable to upgrade  (Read 934 times)

syd2012

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Unable to upgrade
« on: May 22, 2012, 03:01:09 am »

I am unable to upgrade to V17 of Media Center using instructions below and the attached registration codes.

I went to https://rover.jriver.com/cgi-bin/restore.cgi and neither of the Registration codes work.

I have a mjr file that also doesn’t work Media Center17-161574.mjr

I have two email addresses
[removed by  JimH]

Can I place my V16 and V17 license codes here? Or is this a public forum??

I sent you an email to 'mediacenter@jriver.com' but got no response.
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JimH

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Re: Unable to upgrade
« Reply #1 on: May 22, 2012, 06:07:50 am »

Do not post or attach your license or it will be revoked.

Your MC17 license uses the pixel... address.  Try using it.

The "Purchase" link above has full details on licensing.

Use copy and paste to restore.  Install MC17 first.

With option 2 on the Restore Page, you can e-mail yourself the license.

With option 3 on the Restore Page, you can change your address.
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